HELP: VOIP connection problem

[usrolla]

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mga guru's i need help w/ regards on how to connect properly my PLDT modem (dont know the model pero naa sya 4 ports as router) to my VONAGE phone adapter (VOIP).here's the problem; i cant use both at the same time.... kng i disconnect nko ang internet sa PC, mka gamit ko sa akng VOIP but kng kinahanglan nko mag internet sa PC dapat i off nko ang VOIP nko. ni call nko sa customer service sa vonage and they said nga ang ISP nag provide ra ug usa ka IP address thats why daw kng knsa mka una ug gamit mao ra ang naay IP address.question lng nko, is it true nga usa ra ang IP address jud i hatag sa PLDT modem? 2nd question if its true unsa man buhaton nko nga ma gamit nko both at the same time (internet and ang VOIP nko)?

[olybrius_e]

Sir unsa man ang model sa imu modem? and unsa man model sa imu vonage adpater? kung ang imu adapter kai phone and router at the same time wala naka kailangan configuration nlg jud. given that magamit nimu imu voip. just pm me anytime if u need help.

[rambutan]

i found this link.. might help

Installation

[usrolla]

rambutan: actually i have followed everything regarding installation broolybrius_e: ako phone adapter ky dlink vta. ang problem nko lng jud is unsaon lng nko nga ma dungan ug gamit... according sa tech sa vonage ang problem lng ky mag ilog daw sa IP address. so kng knsa mka una ug gamit mao ang mka kuha sa IP address. with regards kng unsa model sa akng PLDT modem wala jud ko idea bro.. basta naa sya 4 ports sa luyo. murag ang problem unsaon pag share sa sa IP sa phone ports para mka kuha ug IP pod ang vonage adapter.

[BeoR]

Either you need to reconfigure your PLDT modem to "router mode" or get yourself a router. Reconfiguring the modem can be tricky... getting a router is much more convenient.

[usrolla]

ah ok sir... so ask lng ko pwede pod ba kaha ang PLDT mo work ana sa router mode or it would be me who would it? ky im not a techi guy man gud... so if i get a router, then it would solve the problem sir beor?

[BeoR]

PLDT will never enable router mode on their modems as they "try" to discourage users from sharing the connection. If IP allocation is your problem, then a router is your solution. If you need help setting it up there are people in these forums who can offer their services (me included) if you can't figure things out on your own.

[dexterdal]

Either you need to reconfigure your PLDT modem to "router mode" or get yourself a router. Reconfiguring the modem can be tricky... getting a router is much more convenient.

bai nice lagi atong avatar karon.

[BeoR]

bai nice lagi atong avatar karon.

OT: Ayaw saba kay mabantayan.. lisod na... hehe

[giancarlo]

Usrolla.. i hv a customer same 2 u hv a VONAGE KIT, BUT we don't hv a problem n terms n connections tru INTERNET and VOIP akong g buhat ill buy a SWITCH HUB 4 ports bcus dhv Desktop PC and Laptop, an together w/ hr VOIP may b try dis connections ok, an possible u connect both internet n VOIP