mWell partners with Bayad to champion accessible healthcare

PH healthcare mega app mWell partners with Bayad to champion accessible healthcare


Metro Pacific Investments Corporation’s (MPIC) mWell, the Philippines’ healthcare mega app, announces its partnership with Bayad, the pioneer brand in the outsourced payment collection system in the Philippines and a full-service fintech subsidiary of Meralco. The collaboration aligns with mWell’s efforts to make healthcare accessible to more Filipinos.

As the country’s first fully integrated digital health and wellness platform, mWell provides access to over 1000 highly-trained Filipino partner-doctors —internal medicine doctors, cardiologists, endocrinologists, ophthalmologists, and more. Mind health experts are also available on the app. In addition, in partnership with Bayad Center, mWell app users, even those without digital wallets, credit, or debit cards, can pay for doctor consultation fees at any Bayad Center nationwide.

To empower even those without smartphones to consult online, mWell Consult Stations have been set up in select Bayad Center branches. In addition, online consultation booths are available at Bayad Center Gulod, Novaliches, Quezon City, and Bayad Center, Brgy. Kapasigan, Pasig City. Bayad and mWell personnel also help customers set appointments with their preferred physician or other healthcare professionals.

mWell and MPIC Chairman and CEO Manuel V. Pangilinan said, “Our partners are an integral part of the mWell ecosystem. As we champion wellness and financial inclusivity through this collaboration with Bayad, we will continue our mission to provide access to quality, affordable healthcare services through our fully integrated, sustainable, and future-proof digital platform.”


“Our goal is to make healthcare affordable and accessible to our countrymen. Through this partnership with Bayad, mWell app users, even those without digital wallets and credit or debit cards, can pay doctor consultation fees at the nearest Bayad Center. In addition, recognizing the need to help regular wage earners receive expert medical advice, we have set up mWell Consult Stations in select Bayad Center branches. These digital clinics shall empower even those without smartphones to consult with our partner-doctors, enabling them to become healthier and more productive,” said mWell CEO and President and MPIC Chief Finance, Risk, and Sustainability Officer Chaye Cabal- Revilla.

Bayad President and CEO Lawrence Y. Ferrer shared, “As we proactively stay attuned to the digital shift, we also understand that face-to-face transactions remain a comfort zone for others. It’s the trust that a warm body, a familiar face, brings when receiving your hard-earned money. Our partnership with mWell veers towards a more inclusive healthcare system as we enable accessible payment solutions for our stakeholders representing all walks of life.”

“As we push forth our advocacy for wellness and financial inclusivity, we constantly seek opportunities to expand our payment channel network to cater to mWell customers. Apart from enabling them to settle their health consultation, we are offering a one-stop-shop payment solution that covers other services such as electric and water utilities, cable and internet, government contributions, loan payments, credit cards, school tuition fees, online shopping, insurance, and many others,” added Ferrer.

mWell offers patients a seamless end-to-end journey - from seeing a doctor 24/7 (with only 3 minutes of waiting time), paying for the consultation, and even having medicines delivered straight to their doorstep. Free e-prescriptions, e-medical certificates, and lab referrals are loaded into the app after consultation. In addition, to help ease financial worries, affordable health plans for doctor consultations are easily within reach.

mWell also promotes preventive healthcare. It has an mWellness Score developed by data scientists, which measures physical health based on daily activities – exercise, light activity, steps, and sleep. This score guides achieving a healthy physical lifestyle to fight against chronic diseases and attain long-term health. Specialized fitness programs and calorie-controlled recipes created by nutritionists are also a tap away.

Committed to changing lives through the power of technology, mWell is the only healthcare app among the convenor organizations and supporting companies of the GoDigital Pilipinas (GDP) movement.

mWell was recently named the winner of two Gold Stevie® Awards in the Innovation in Health & Wellness and Most Innovative Startup of the Year- Business Service Industries categories in the 10th annual Asia-Pacific Stevie Awards. It is the only Philippine entry to bring home the Gold Award in these two categories. Bronze winners include Vietnam, Taiwan, and Australia.

The two Gold Stevie® Awards come at the heels of being chosen as the Best Mobile Innovation for Digital Life in the 2023 Global Mobile (GLOMO) Awards, held during the Mobile World Congress in Barcelona, Spain.

As part of the MPIC Group, mWell is committed to working towards achieving the UN’s Sustainable Development Goals, particularly SDG 3: Good Health and Well-being. It also supports the MVP Group’s Gabay Kalusugan advocacy focusing on quality and affordable healthcare.

To consult with partner-doctors and access a wide range of wellness features, download the mWell PH app from the Apple App Store or Google Play Store and register.

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