Warning! Games and Gadgets (SM Cebu) selling Fake Headsets

[odzk]

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Hi All,

I bought a samsung headset from Games and Gadgets SM Cebu for only P590. Unlike other stores, where they claim some of their products are "class A" or "almost close to the real thing" but this store really claims that their products are authentic. So I bought one thinking that it was real and I even ask their manager if it's really "real" and he said yes it's really authentic.

When I went home and tried the headset I noticed that the sound quality is below par the original. I checked the packaging and I noticed that small print has a misspelled word. Here is the exact phrase "Remote controller is compatible with Galaxy S2 (Android 4.0 is required), Galaxy Note1, 2012. Samsung smartphone end later model".

I noticed the word "end" instead of "and". So that gives me an impression that this headset is not the real thing.

This is bad practice and actually not allowed with DTI at all. It is understandable to say that the price may be lower than the original, but the problem is, they are claiming it as original, not class A or imitation. Even the receipt says its original and the sticker on the packaging states that it's original.

I've charged this to my experience to never buy from them again and this is to warn the rest of you to be careful when buying, especially they sell expensive headsets that may be an imitation as well.

[BanoBaby]

grrrrrrrr!!!!

naa sad koy nasagap nga information nga naa say namaligya ug fake samsung phone sa sm

[pochai]

grrrrrrrr!!!!

naa sad koy nasagap nga information nga naa say namaligya ug fake samsung phone sa sm

If mamaligya silag fake na gadgets sir ilaha xad na BASTAH MO TUG-AN LANG GYUD SA TINUOD NGA CLASS A OR FAKE PARA DI MA ILAD ANG CUSTOMER NAA RANAH SA CUSTOMER KUNG MO PALIT SIYA

[supahstah]

Saka ta ani

[LoBo]

nah low class nani sm d i sulod na daghan fakes.

[luff101]

ako ni e check sa sm unya b..
pa ilisdi na imo item ts.

Customer is always right so why the hell pisses us off?! Just saying... hehehe

[odzk]

ako ni e check sa sm unya b..
pa ilisdi na imo item ts.

Customer is always right so why the hell pisses us off?! Just saying... hehehe

Actually I did yesterday, they replaced it with another knock-off headset, the quality is a little better this time but still no where close the original. I again asked the manager if the replacement is original and he said it's really authentic. He explain to me that the previous one has some problems.

The rude part is they labeled my receipt "HULK" probably to indicate and to inform other attendants (in case I returned again) that I was a complaining customer. I'm not sure why they did this because I talked to them calmly and didnt even raised my voice. Maybe they thought I was stupid or something that I woudnt figured it out.

I will post the receipt later when I have the time.

[luff101]

Actually I did yesterday, they replaced it with another knock-off headset, the quality is a little better this time but still no where close the original. I again asked the manager if the replacement is original and he said it's really authentic. He explain to me that the previous one has some problems.

The rude part is they labeled my receipt "HULK" probably to indicate and to inform other attendants (in case I returned again) that I was a complaining customer. I'm not sure why they did this because I talked to them calmly and didnt even raised my voice. Maybe they thought I was stupid or something that I woudnt figured it out.

I will post the receipt later when I have the time.

I feel you bro, didto ko ganiha and I tried the samsung earphone that you said.. Ako ra jud masulti sa sound quality kay same ra siya ug quality sa kanang tag 40 nga earphone sa cd-r king.. lol. Though I haven't tried ug gamit sa orig nga samsung earphone pero dili pud siguro ingon ato ka grabe ang sound qaulity sa samsung oi.

Ang attendant ngadto maldito kaau. Pilosopo kaau. I tried to test the samsung earphone sa akong alcatel nga phone nya murag nasuko siya kay gi hasul2x nako siya... He silently quoted "Samsung earphone gani!". Nagtuo guro to siya ug wala ko kadungong sa iya gisulti, ni gawas na lng ko kay makasapot..

[Batmanthe26th]

Up ta ani, bati-a diay ana dira sir oi. Wala bakay pwede ma complain-nan nga taas2x sa og rango sa SM about ani?

[rudeboiska]

Upppppp...