Technical Support Representative - Dreamscape Networks

[DuaneKier]

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Technical Support Rep.
2 years experience required
Dreamscape Networks Inc.
Cebu Business Park, Cebu City, Cebu

Accepting applications until April 07, 2013, Sunday

Details

Dreamscape Networks is one of the worlds largest hosting and data server solution companies, located throughout the Asia Pacific region.

Dreamscape is an exciting player in the digital media industry.

TECHNICAL SUPPORT

To be successful in this role you must:
- Must be at least 18 years of age
- College Level (preferably in the IT or any related field)
- Excellent English communication skill
- Excellent Oral and Written English skills
- Excellent listening skills and keen attention to detail
- Internet Savvy
- Knowledgeable on email setup using MS Outlook, Thunderbird, Mac Mail, etc
- Web hosting knowledge is a plus
- Excellent Troubleshooting skills
- Lateral thinker and problem solver
- Typing speed of 30wpm or more

The role will involve:
• Supporting over 1,000,000 users
• Logging Support calls and emails
• Troubleshooting and resolving incidents
• Escalating Serious issues
• Working to resolve on-going/recurring problems

Characteristics
- Must be self motivated and able to work in a team
- Must be punctual and reliable
- Must be motivated and focused
- Must be hungry to consistently achieve KPI's and earn generous bonuses
- Must be looking for success and personal growth at a very dynamic company
- Willing to learn and excel in a long term career
- Only the best need apply as above average salary available

Please send your CV to jobs@dreamscapenetworks.ae

You may also send your CV from here Technical Support : Dreamscape Networks Inc. : 2 yrs exp required : Cebu City, Cebu Jobs : Mynimo

[eyveth]

do u accept walk in applicants

[CherryBen]

Calls, right?

[PsYcHaToG]

nanghire pa mo? asa pwede mo submit ug resume?

[hearts2013]

hello TS verify lang ko if sakto ang email nga gi post?? i found out man gud an ad sa jobstreet then trying to use the email you mentioned para mas ma hatagan ug attention kay direct ang email compared to sa job portals lang.. pero mo bounce lage ang email.. sakto pa na ang email nga sendan? hehe

thanks TS.

[lescraman]

Open pani? Naai day shift?
Naako more than 2 years experience sa webhosting pod ta.hehe

[chOi0416]

unsay ayu ani nga callcenter? ... nagsubmit mi online sko miga dri nga company.. gitextan kog sked sa interview bsan wa koy experience sa webhosting pro akoang amiga nga naay experience ky wa btw xa gicontact.. naa bai walk.in dha?
any info about sa swldo? tnx daan

[jethro_3libras04]

Good day sir.

Just want to ask how much is the salary as a tech support rep? I have a call center experience for 5 years and I'm interested on the position. Thanks in advance.

[autumnsleep]

ga start na cla ug interview mga applicants?