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  1. #1

    Default SUN Broadband Wireless Portable WiFi


    Hi guys.

    Di ko sure if naa nay thread para ani na topic pero ganahan lang ko mag post about sa akong issue aning Portable WiFi sa SUN Cellular.

    Last year ni naku na avail didto sa SUN Shop sa Ayala. First few months OK jus kaau ang service, proud kaau ko na mao akong gikuha na ISP. But after mga 6-7 months, mura n man ko naka notice ug kalit ka disconnect or hinay jud siya. Pero sa last 2-3 weeks ago, mura di na jud madala ang iyang perfomance aie. Bisan home page nalang sa Facebook, mag lu-os jud.

    Gi chattan naku ang ila tech support via FB, ila lang ko gi ingnan ani:

    ...Should the conductivity test would show replies such as request timed out, destination host unreachable or ping request could not find host, it may mean that client had no connection or website is currently down. Should the web site reply, factors such as browser settings, firewall, anti virus and the PC itself may have affected the connection. No discrepancy found for the account on switch...
    Pero, sa tinuoray lang, laptop, Android and iOS devices ang gi puli2x naku ug connect sa WiFi nya same issue jud. Bisan pag load lang sa Google home page sa akong phone, mag lisud jud or sometime wala jud.

    Awa akong speedtest:

    2 | Flickr - Photo Sharing!

    Nag huna2x ko ug dili na lang ba mu bayad ani or mag padisconnect nalang ko which is pildi japun ko ky pabayron napud ta ug pre-termination fee.

    Please advise mga istoryans.

  2. #2

    Default Re: SUN Broadband Wireless Portable WiFi

    sis basig naay problema ilang 3g signal... ang smart bro pud gani hnay jud kaau... dli jud kasaligan basta net gikan ra sa 3g signal..

  3. #3

    Default Re: SUN Broadband Wireless Portable WiFi

    try jud daw file ug report didto sa ilang customer service maam, sa imong gipalitan, suwayi lang duaw didto kung naa kay time para matubag jud na imong mga pangutana kay dili ni madalag smile, about sa imong ipa disconnect. try pinalagot2x didto sa ilang office maam nya hisgot ug ipa disconnect nimo, basin mag padala dayun na sila ug technician para mo check sa unit sa imong balay hehe..

  4. #4

    Default Re: SUN Broadband Wireless Portable WiFi

    Mao ni akong gamit karon na device from SUN Cellular:

    huawei-e5830 | Flickr - Photo Sharing!

    @tarantado07
    Mao lagi issue bro, mura degraded na anfg 3G signal in some places diri sa Cebu. Ang naka lisod, murag wa pa man siguro 4G ang Sun, either LTE or WiMax. Wala man gani sila DSL (nganu kaha noh?).

    Do you have any idea if naa ba tay makit-an online na magpakita sa coverages sa mga mobile networks available? Para makybaw ta bah unsa'y angay nato gamiton para mga lugar kung asa ta pirmi mag gamit.


    @ramini0626
    haha! murag maingon ana jud na bah ig adto naku sa ila shop. busy pa lang ko karon pro kailngan ma report ni naku ky loyal kaau tang gabayad nya walay service na klaru.


    Pananglitan ug dili naku mubayad like bahala maputlan ko, paninglon gihapon ko nila ug mga fees? Gukdon ko ana nila? Kakulba oi.

  5. #5

    Default Re: SUN Broadband Wireless Portable WiFi

    ayaw na bayari ts kung dli ka satisfied sa service..pdalhan rka ug demand letter ana pro wla na epik..

  6. #6

    Default Re: SUN Broadband Wireless Portable WiFi

    Quote Originally Posted by willard View Post
    ayaw na bayari ts kung dli ka satisfied sa service..pdalhan rka ug demand letter ana pro wla na epik..
    Mao lagi na ako planu. Hadlok lang ko if di na ko ka apply sa lain ISP. If ma blacklist ko sa SUN, mu affect ba na sa application naku sa lain ISP?

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