Teleperformance, the worldwide leading provider of outstanding customer experience at every single opportunity, has been serving companies around the world, providing superior results in managing their customer care, technical support and debt collection programs. In 2010, the Teleperformance Group achieved €2.058 billion revenues (US$2.78 billion – average exchange rate at December 31, 2010: €1 = US$1.35).
The Group operates about 83,000 computerized workstations, with more than 120,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option to the Philippines and U.S. markets. We operate more than 6,000 workstations from 9 contact centers located in and around Manila, Bacolod City and Cebu City.
TELEPERFORMANCE CEBU is Now Hiring CSRs for a PIONEER ACCOUNT!
(Central Visayas - 3rd Floor, Insular Building, Ayala Business Park, Cebu City)
Responsibilities:
-Handle inbound customer service support calls from established customer
-Cross sell value added services or products that are offered by the company
-Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
-Graduate of any four year course or accomplished at least second year college.
-Exceptional communication skills and call handling skills.
-Flexible to changes and has sense of urgency
-Time Management Skills
-Can work under pressure, and can deliver set goals
-Applicants should be Filipino citizens or hold relevant residence status.
Interested applicants may send me a private message with your complete name and contact number so that I could have our recruitment department contact you and set up an appointment for an interview schedule. Apply Now!