Warranty Question

[Rainerius]

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Can I claim warranty for an item without the receipt and using only the warranty card with my name/date of purchase/serial number in it?

Consumer ACT of the Philippines states:
(4) Enforcement of warranty or guarantee. - The warranty rights can be enforced by presentment of a claim. To this end, the purchaser needs only to present to the immediate seller either the warranty card or the official receipt along with the product to be serviced or returned to the immediate seller. No other documentary requirement shall be demanded from the purchaser. If the immediate seller is the manufacturer's factory or showroom, the warranty shall immediately be honored. If the product was purchased from a distributor, the distributor shall likewise immediately honor the warranty. In the case of a retailer other than the distributor, the former shall take responsibility without cost to the buyer of presenting the warranty claim to the distributor in the consumer's behalf.

[yugi]

Murag lisod ka ana doh kay ang receipt man gud mao na proof of purchased so if wala na I think THANK YOU na imong item if ever maguba. Suway pud ko ana doh di jud sila mo grant ana even you ask sa DTI dili gihapon.

Pangitaa lang doh ang receipt basin ma kit-an pa diay.

[butitoy]

depende sa store.

if naa database ang store like GIC..

no need.just show ur face and the item.

tried it and its fine..

worst scenario

u buy from buy and sell section.2nd hand
with warranty. nawa nimo ang receipt.

pa warranty ka..

tabla ur item

[xyberblue]

Ang kanang Warranty card kay gamit na if adto jd nimo i claim sa manufacturer sa product imo warranty. But sa ato man gd diri, usually sa store na imo giplitan naka mo claim. So instead sa apple warranty card kay 2 yrs, adto sa store nga imo gipalitan kay 1 yr nalang ang warranty ihatag nila sa imo.

Based from my experience sa Japan stores, they will not entertain warranty on your product but instead you have to contact the manufacturer of the product then have the defective product ship to them. Ang nakanindot man gd sa Japan or US kay tua jd dd2 ang manufacturer unlike here in Phils na maihap ra. Usually mga distributors nalang ang naa diri.

[siopao1984]

depende sa store.

if naa database ang store like GIC..

no need.just show ur face and the item.

tried it and its fine..

worst scenario

u buy from buy and sell section.2nd hand
with warranty. nawa nimo ang receipt.

pa warranty ka..

tabla ur item

exactly correct... kadaghan na ko magpareplace items na guba sa Interpace... wala gyud cla problema... naa man sila database na makita imo items na gpalit...

[yugi]

Mao pud. Depende doh like sa inyo gi sulti sa GI nindota gud diha...Pero sa akong experience strickto jud sila uban PC stores no receipt no warranty jud.

[Rainerius]

Yeah mao lageh akong question kay mga store diri sa Cebu medyo hasol man if mo claim ka og warranty without the receipt. Sa gawas gud warranty card ra ang imong need they will honor the warranty dayon.

[yugi]

@TS: Btw diin nimo gipalit imong item? what happen diay sa item naguba?

[Rainerius]

Mga last year ni nako gi palit its a Samsung 23 inch HDTV monitor. Dugay na nako wala nagamit mga 4 months, pag on nako murag na guba ang backlight. Mo on sha if i point a flashlight i can see man the display, wala lang gyud suga. I misplaced pa jud the recibo malasa

[dmelsie]

claim warranty sa samsung na lang bai
naa bitaw service center samsung diri, murag ok guro ng lcdtv pa warranty sa ilaha, kay og samsung hard disk og pc parts di man pwede sa ilaha