FOR IMMEDIATE HIRING: IT HELP DESK
Job Description
The IT Help Desk is the first point of contact for workstations users seeking technical assistance. They serve as a member of the Corporate Information Technology Group (CITG) Services Team by providing technical support over the phone, remotely, and in person, and maintaining the smooth operations of the microcomputers. Guides the customer regarding the use of broad range of products, offerings, and services. Provides identification, prioritization, and resolution of problems following well-defined guidelines and procedures.
Applicants must be:
A Graduate in any Computer Related Course
Willing to work on shifting Schedules
Good communication skills (English & Tagalog)
Can work in minimal supervision and a fast learner
Fresh graduates are welcome to apply
*Duties and Responsibility
Support user and customer over phone
Knows Basic PC / Network Troubleshooting
Respond to questions from callers
Determine source of computer problems (hardware, software, user access, etc.)
Serve as liaison between staff and the technology department to resolve issues.
Enforce all Computers policies.
Provide recommendations on company application revision.
JKING & SONS Company Inc.
Holyname st. Mabolo
Cebu City
Email us at helpdesk@jking.com.ph
Attach your recent resume
Results 1 to 10 of 39
Thread: IT Helpdesk
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10-20-2008, 06:30 PM #1Junior Member
- Join Date
- Jan 2008
- Gender
- Posts
- 89
IT Helpdesk
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10-21-2008, 07:59 AM #2Junior Member
- Join Date
- Jan 2008
- Gender
- Posts
- 89
IT Helpdesk
Must be a graduate of any IT Related Course
Email us at helpdesk@jking.com.ph
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10-21-2008, 04:56 PM #3Junior Member
- Join Date
- Jan 2008
- Gender
- Posts
- 89
IT Helpdesk
Please post recent resume with 2x2 picture.
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10-21-2008, 08:08 PM #4Junior Member
- Join Date
- May 2008
- Gender
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- 147
huhu paet wla ko nadawat -bad
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10-22-2008, 01:21 PM #5Junior Member
- Join Date
- Sep 2008
- Posts
- 61
How much ang salary? Naay benefits?
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10-23-2008, 08:01 AM #6Junior Member
- Join Date
- Jan 2008
- Gender
- Posts
- 89
It helpdesk notice
There are lots of applicants applying but some of them havent posted there 2x2 on there resume, and lots of the picture posted on the resume is not decent, some are wearing earings, others have beach on background, please put pictures only with white or blue back ground, or just a plain background is okay with us.. Thank You.
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10-23-2008, 10:46 PM #7Junior Member
- Join Date
- Mar 2007
- Posts
- 56
sir, is this like a call center? or local rani? I was just asking because the schedule is shifting. I used to work in Etelecare Global Solutions Inc. as a Technical Support Representative for Dell computers and I have been in a shifting schedule.
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10-24-2008, 11:14 AM #8Chief Tanod
- Join Date
- Feb 2003
- Gender
- Posts
- 12,035
do you accept walk-in applicants?
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10-24-2008, 05:14 PM #9Senior Member
- Join Date
- Apr 2004
- Posts
- 795
You sure ni submit ka sa imong resume?
Originally Posted by teray
your name please?
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10-24-2008, 05:15 PM #10Senior Member
- Join Date
- Apr 2004
- Posts
- 795
yes just bring your recent resume. Originally Posted by monrose29
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