Istoryans Beware: Potential SCAM- SkyFreight Padala Box Complaint

[tikud]

---

Incident happened 2008 pa, unsa kaha outcome ani nga complaint sah?
always declare your goods even if you misdeclare the actual price just declare the actual goods.
this way they would never touch your package ... but if ma abtan sa Acts of God aw tenk yu!

[etana2012]

Sent a sea cargo package thru Sky Freight - Al Khobar, K.S.A. last 27 Jan. 2011. SFF committed cargo be delivered 60 days the most. So, my estimate is 31 Mar. 2011. Went on vacation 14 Mar. 2011, but 31 Mar. has passed no info reackage nor can track. Started inquiry and only did I learn that the container which contains my package failed to be loaded by their shipping agent, which is not my concern.

They should have informed me right away when the container wasn't loaded and not wait until I make the inquiry? No corrective action was taken by SFF inorder to maintain the committed delivery date.

Below are the exchanges of emails:

================================================== ==Re: Sea Cargo


From:Tan Edgar <edgar_p_tan@yahoo.com>

To:Bong Gonzales <bonggonzales@skygroupme.com>; ITZIEH TRUJILLO <itrujillo@setejed.com.sa>
Cc:skyfreightme@skygroupme.com; Alfonso Castro <mcastro@setejed.com.sa>; Evan Nuguid <enuguid@setejed.com.sa>; Randy Solomon <rsolomon@setejed.com.sa>; Isabelo Biscocho <ibiscocho@setejed.com.sa>; Marianito Calub <mcalub@setejed.com.sa>


Dear Mr. Bong,

To tell you frankly, I don't have any remorse nor fear of losing my Saudi job as I can find more around or out of the kingdom. In fact, I already resigned 2 years ago and was just asked to return last year. My company knows well that anytime I like, I can resign on my own will. Meaning, I don't depend on this job as I can live happily in our beloved country, forever.

And how about you? Are you willing to go down with me to hell? Are you afraid of my campaign as you will lost valuable clients and once this will get worst, will affect your job? Do you have already in place your crisis management or damage control rolling? I challenge you to pressure my employer inorder that my employment will be terminated. At any rate, my campaign will go on and as of this writing, I have some testimonies received and these individuals are willing to speak out the truth regarding what happened to their packages. I am also going to keep in touch to some OFWs who had been victimized, not just in Saudi alone, but also in Qatar and other countries which your company operate. How's it? Remember Mr. Gonzales, your company is ISO certified, eh?

See you in hell.

And by the way, I don't give a damn nor have any knowledge nor know anything about your shipping agent. It is only you I know as my forwarder of my package, period!

Best regards,

Edgar Tan


From: Bong Gonzales <bonggonzales@skygroupme.com>
To: Tan Edgar <edgar_p_tan@yahoo.com>; ITZIEH TRUJILLO <itrujillo@setejed.com.sa>
Cc: skyfreightme@skygroupme.com; Alfonso Castro <mcastro@setejed.com.sa>; Evan Nuguid <enuguid@setejed.com.sa>; Randy Solomon <rsolomon@setejed.com.sa>; Isabelo Biscocho <ibiscocho@setejed.com.sa>; Marianito Calub <mcalub@setejed.com.sa>; Claude Tarranco <ctarranco@setejed.com.sa>; Nel Martin <hrsec@setejed.com.sa>; Epitacio Balasabas Jr. <ebalasabas@setejed.com.sa>; Edisel Bascara <ebascara@setejed.com.sa>; Antonio Vivar <avivar@setejed.com.sa>; Rodrigo Surla <rsurla@setejed.com.sa>; Randy Solomon <rsolomon@setejed.com.sa>; Isabelo Biscocho <ibiscocho@setejed.com.sa>; Samuel Salva <ssalva@setejed.com.sa>; Remy Linguaje <rlinguaje@setejed.com.sa>; Jay Laureano <jlaureano@setejed.com.sa>; Jonathan Alquino <jonathan_alquino@yahoo.com>; Glen Amper <amperphi62@yahoo.com>; sean_derick33m@yahoo.com; Erwin Blay <erwinblay@yahoo.com>; Write an email <castillofd@kjo.com.sa>; Froilan Castillo <froidecast2002@yahoo.com>; Lemuel Colarte <weboy_02@yahoo.com.ph>; Erning Dagsan <erndags@yahoo.com>; survivor1014@yahoo.com; Remegio Dela Cruz <bingo82005@yahoo.com>; Start a chat <juncapangpangan@yahoo.com>; Ronald Fookson <fookson@gmail.com>; al_maq@yahoo.com; jhosua_0904@yahoo.com; junmay1964@yahoo.com; "Felicisimo, Jr. Nodalo" <felicing56@hotmail.com>; Antonio Pena <antoniopenabertazzo@yahoo.com>; TatA Pitogo <tatapitogo2005@yahoo.com>; Elmer Tan Semine <elmer_semine@yahoo.com>; claude tarranco <ude_2006@yahoo.com>; renequiambao@skygroupme.com
Sent: Sun, April 10, 2011 1:24:10 AM
Subject: RE: Sea Cargo

Dear Mr. Edgar,
I am RE-SENDING to you the LETTER of APOLOGY from the SHIPPING AGENT, that it’s actually their fault. Despite the aforementioned fact, we also apologized to you; as in my email to you dated April 7, 2011.

Sky Freight is not a perfect company, however, for more than 28 years now, we have not run from our responsibilities.

Regarding your email campaign against us, it’s your choice, however; also consider the possible consequences not only to us, but also to you…

Sincerely,

Bong


From: Bong Gonzales [mailto:bonggonzales@skygroupme.com]
Sent: Saturday, April 09, 2011 6:49 PM
To: 'Tan Edgar'; 'ITZIEH TRUJILLO'
Cc: 'skyfreightme@skygroupme.com'; 'Alfonso Castro'; 'Evan Nuguid'; 'Randy Solomon'; 'Isabelo Biscocho'; 'Marianito Calub'; 'Claude Tarranco'; 'Nel Martin'; 'Epitacio Balasabas Jr.'; 'Edisel Bascara'; 'Antonio Vivar'; 'Rodrigo Surla'; 'Randy Solomon'; 'Isabelo Biscocho'; 'Samuel Salva'; 'Remy Linguaje'; 'Jay Laureano'; 'Jonathan Alquino'; 'Glen Amper'; 'sean_derick33m@yahoo.com'; 'Erwin Blay'; 'Write an email'; 'Froilan Castillo'; 'Lemuel Colarte'; 'Erning Dagsan'; 'survivor1014@yahoo.com'; 'Remegio Dela Cruz'; 'Start a chat'; 'Ronald Fookson'; 'al_maq@yahoo.com'; 'jhosua_0904@yahoo.com'; 'junmay1964@yahoo.com'; 'Felicisimo, Jr. Nodalo'; 'Antonio Pena'; 'TatA Pitogo'; 'Elmer Tan Semine'; 'claude tarranco'; renequiambao@skygroupme.com
Subject: RE: Sea Cargo



Dear Mr.Edgar,

We already sent our apology to you since this issue came up but it seems that your words are really so harsh and unprofessional. we might file a complaint in behalf of your company regarding this ill mannered words you have written here.

Please be reminded that cursing and direct insult are against the law of Saud Arabia. We are demanding your apologies or we will take necessary action as an organization.

Sincerely Yours,

Bong
From: Tan Edgar [mailto:edgar_p_tan@yahoo.com]
Sent: Saturday, April 09, 2011 5:36 PM
To: ITZIEH TRUJILLO; Bong Gonzales
Cc: skyfreightme@skygroupme.com; Alfonso Castro; Evan Nuguid; Randy Solomon; Isabelo Biscocho; Marianito Calub; Claude Tarranco; Nel Martin; Epitacio Balasabas Jr.; Edisel Bascara; Antonio Vivar; Rodrigo Surla; Randy Solomon; Isabelo Biscocho; Samuel Salva; Remy Linguaje; Jay Laureano; Jonathan Alquino; Glen Amper; sean_derick33m@yahoo.com; Erwin Blay; Write an email; Froilan Castillo; Lemuel Colarte; Erning Dagsan; survivor1014@yahoo.com; Remegio Dela Cruz; Start a chat; Ronald Fookson; al_maq@yahoo.com; jhosua_0904@yahoo.com; junmay1964@yahoo.com; Felicisimo, Jr. Nodalo; Antonio Pena; TatA Pitogo; Elmer Tan Semine; claude tarranco
Subject: Re: Sea Cargo



SPREAD THE WORD TO ALL PINOYS IN SAUDI ARABIA AND OTHER GCC COUNTRIES!!! SHAME ON SKYFREIGHT FORWARDERS!!! INSTEAD OF KABABAYANS HELPING EACH OTHER, THEY'RE LIKE DOGS EATING DOGS!!!



From: ITZIEH TRUJILLO <itrujillo@setejed.com.sa>
To: Tan Edgar <edgar_p_tan@yahoo.com>; Bong Gonzales <bonggonzales@skygroupme.com>
Cc: skyfreightme@skygroupme.com; Alfonso Castro <mcastro@setejed.com.sa>; Evan Nuguid <enuguid@setejed.com.sa>; Randy Solomon <rsolomon@setejed.com.sa>; Isabelo Biscocho <ibiscocho@setejed.com.sa>; Marianito Calub <mcalub@setejed.com.sa>; Claude Tarranco <ctarranco@setejed.com.sa>; Nel Martin <hrsec@setejed.com.sa>; Epitacio Balasabas Jr. <ebalasabas@setejed.com.sa>; Edisel Bascara <ebascara@setejed.com.sa>; Antonio Vivar <avivar@setejed.com.sa>; Rodrigo Surla <rsurla@setejed.com.sa>; Randy Solomon <rsolomon@setejed.com.sa>; Isabelo Biscocho <ibiscocho@setejed.com.sa>; Samuel Salva <ssalva@setejed.com.sa>; Remy Linguaje <rlinguaje@setejed.com.sa>; Jay Laureano <jlaureano@setejed.com.sa>; Jonathan Alquino <jonathan_alquino@yahoo.com>; Glen Amper <amperphi62@yahoo.com>; sean_derick33m@yahoo.com; Erwin Blay <erwinblay@yahoo.com>; Write an email <castillofd@kjo.com.sa>; Froilan Castillo <froidecast2002@yahoo.com>; Lemuel Colarte <weboy_02@yahoo.com.ph>; Erning Dagsan <erndags@yahoo.com>; survivor1014@yahoo.com; Remegio Dela Cruz <bingo82005@yahoo.com>; Start a chat <juncapangpangan@yahoo.com>; Ronald Fookson <fookson@gmail.com>; al_maq@yahoo.com; jhosua_0904@yahoo.com; junmay1964@yahoo.com; "Felicisimo, Jr. Nodalo" <felicing56@hotmail.com>; Antonio Pena <antoniopenabertazzo@yahoo.com>; TatA Pitogo <tatapitogo2005@yahoo.com>; Elmer Tan Semine <elmer_semine@yahoo.com>; claude tarranco <ude_2006@yahoo.com>
Sent: Sat, April 9, 2011 5:35:11 PM
Subject: RE: Sea Cargo
Edgar,



I just learned today in this email of the new schedule of shipment or shall we say another untruthful information in the part of SF. tsk tsk!..very disappointing indeed. The last time I called them (Al Khobar branch) few days back was that the cargo will arrive in Manila 7th of April 2011 and now according to this email string will be extended until 1st week of May 2011? We'll gonna wait 1 month more?..Very very exasperating!

Hope this will be a lesson for us.



Very much frustrated,

Itzieh







From: Tan Edgar [mailto:edgar_p_tan@yahoo.com]
Sent: Thu 4/7/2011 6:31 PM
To: Bong Gonzales
Cc: skyfreightme@skygroupme.com; Itzieh Trujillo; Alfonso Castro; Evan Nuguid; Randy Solomon; Isabelo Biscocho; Marianito Calub; Claude Tarranco; Nel Martin; Epitacio Balasabas Jr.; Edisel Bascara; Antonio Vivar; Rodrigo Surla; Randy Solomon; Isabelo Biscocho; Samuel Salva; Remy Linguaje; Jay Laureano; Jonathan Alquino; Glen Amper; sean_derick33m@yahoo.com; Erwin Blay; Write an email; Froilan Castillo; Lemuel Colarte; Erning Dagsan; survivor1014@yahoo.com; Remegio Dela Cruz; Start a chat; Ronald Fookson; al_maq@yahoo.com; jhosua_0904@yahoo.com; junmay1964@yahoo.com; Felicisimo, Jr. Nodalo; Antonio Pena; TatA Pitogo; Elmer Tan Semine; claude tarranco
Subject: Re: Sea Cargo

I am on vacation until 24th of April only. I planned the timing of the package's
arrival during my vacation but because of this shortcoming of which I have
nothing to blame but your company.

I can't believe you people considering your different and inconsistent reasons
and justifications. You have lost my trust and so with my colleagues. At first,
I requested a colleague of mine at Al Khafji to call your Al Khobar Branch and
he was told that the cargo has already reached Manila 31st of March and will
require a week more to reach its destination. Then, I received an SMS from a
certain Ms. Borromeo of Skyland that my cargo was never loaded though I was on
the list which was caused by some system error, according to her. If not for my
inquiry, you won't bother to inform me or act on it.

Edgar Tan



----- Original Message ----
From: Bong Gonzales <bonggonzales@skygroupme.com>
To: Sky Freight ME <skyfreightme@skygroupme.com>; Tan Edgar
<edgar_p_tan@yahoo.com>
Sent: Thu, April 7, 2011 4:54:58 PM
Subject: RE: Sea Cargo

Dear Mr.Tan,

With regards of your cargo we loaded on Jan.29,2011,expecting to arrive end
of February but when we keep on following up to the shipping lines they
informed us that the said container is subject for inspection for some
reason.

Without informing us that the said container was mixed with the commercial
shipment so they Shipping Lines admit their mistake and asking for an
apology.

They said shipment where your cargo was loaded is ready to go on the 10th of
April arriving end of 1st week of May. We are very sorry for what happened.
We try to call you in your mobile 0562782587 but it says not in service.

We hope for your kind understanding..

Your Truly,

Bong

-----Original Message-----
From: Sky Freight ME [mailto:skyfreightme@skygroupme.com]
Sent: Thursday, April 07, 2011 9:59 AM
To: 'Tan Edgar'
Subject: Sea Cargo

Dear Sir,

We sincerely apologize for your predicament. Kindly advise us which Sky
Freight
Branch thru which you sent your cargo. Or at least the city or town in
Saudi Arabia.

Regretfully,

Sky Freight Middle East
Main Office, Jeddah, KSA



-----Original Message-----
From: Tan Edgar [mailto:edgar_p_tan@yahoo.com]
Sent: Thursday, April 07, 2011 2:18 AM
To: skyfreightme@skygroupme.com
Subject: Sea Cargo

Hi,

Until now, I haven't received any assurances from your end regarding your
failure of loading my package with details as attached.

I am currently preparing an email to the Saudi Ministry of Trade & Commerce
regarding my predicament and your incompetence.

Edgar Tan

[acarlos36]

Charge to experience nalang na bai.sakit man pud na gud sa pinoy nga dili e declare ang padala gud.ako bitaw overseas pud ko sauna,nagpadala ta balikbayan box di e hisgot ang sulod ana arun makatipid or unsa nga rason.

[miramax]

Charge to experience nalang na bai.sakit man pud na gud sa pinoy nga dili e declare ang padala gud.ako bitaw overseas pud ko sauna,nagpadala ta balikbayan box di e hisgot ang sulod ana arun makatipid or unsa nga rason.

I strongly agree!
Simple ra man ang rule, if you are ready to take the risk then be ready also to accept the consequence.

Ang pagkawagtang sa item either pre-departure, while transporting or may it be during offloading or distribution.

Lisud pagtrack jud labi na kay sea freight.

[jersey]

mao bani atong kakuyawan ba padala ug items gkan sa gwas.. i remember box padala sa akong anti giablihan sad although wla noon kaau to mga precious items pero naka parat lang kay ang tanan sinina nga naa didto pwerte jud basaa. nalata nalng gud ang mga zipper sa shorts ky naa man sad to sabon na sinako..

Naa diay to isa ka billiard board nga nwala pero gi reklamo sa akong aunti didto dili na nila ma trace daw pero ilaha noon giilisan ug lain nga billiard table. pero bati na kompara sa nawla

[miramax]

mao bani atong kakuyawan ba padala ug items gkan sa gwas.. i remember box padala sa akong anti giablihan sad although wla noon kaau to mga precious items pero naka parat lang kay ang tanan sinina nga naa didto pwerte jud basaa. nalata nalng gud ang mga zipper sa shorts ky naa man sad to sabon na sinako..

Naa diay to isa ka billiard board nga nwala pero gi reklamo sa akong aunti didto dili na nila ma trace daw pero ilaha noon giilisan ug lain nga billiard table. pero bati na kompara sa nawla

Yes mga brad, these incidents are inevitable jud. Kaloy-an lang ko sa Ginoo, sa diha pako sa Cargo industry usual complaint mareciv namo is delayed shipment lang di parehas ako amiga nagpadala sa laing cargo ang 1 ka dosena ng aplato nahimong tulo ka dosena pagdeliver sa Davao.paet!

[behemothharr]

it is possible will happen if such cargo forwarding company is lack of proper hiring,orientation and briefing to their employees,matintal jud sila anang mga mahalon nga butang.hahaayy

[SioDenz]

Basta forwarding company nga mag hire ug mga lain lain agencies or mga tawo par maoy mudawat/distribute sa cargo anha jud nang kawat dha kay lisod kaayu mag trace ka sa mga tawo nga dili under nimu directly. Uban mudawat anang mga box kay mga contract sa lain lain agency maoy naka kuyaw.

Mao nga LBC jud ko bisag mahal kay na obserbaran nko nga gikan sa pagkuha sa Box gikan sa lain nasud hangtud sa pagdawat sa box dha sa pinas puro direct mga tawo sa LBC, dali ra ma trace - minos ang kawat.

[miramax]

Basta forwarding company nga mag hire ug mga lain lain agencies or mga tawo par maoy mudawat/distribute sa cargo anha jud nang kawat dha kay lisod kaayu mag trace ka sa mga tawo nga dili under nimu directly. Uban mudawat anang mga box kay mga contract sa lain lain agency maoy naka kuyaw.

Mao nga LBC jud ko bisag mahal kay na obserbaran nko nga gikan sa pagkuha sa Box gikan sa lain nasud hangtud sa pagdawat sa box dha sa pinas puro direct mga tawo sa LBC, dali ra ma trace - minos ang kawat.

Depende ra jud sa timing bro, kay I had a bad experienced with LBC.
My brother sent for my son an authentic collector's item Italian made Lamborghini diecast miniature car When we opened the package, bend na ang mga fenders. Nihilak tawn ako anak ngano kuno guba.
Nereklamo ko sa taga LBC anah lang sila geunsa daw namo pagsure nga dili to damage daan.
Ingon ako Mama ayaw na lang kay lisud pagprove.

[Deadstring67]

hmmn.. delikado.. padala bya ta ko...