
Originally Posted by
gotnowheels
We are working on a company where they said that they follow the 48 work hours as mandated by the DOLE. But since they don't want us to work 6 days straight, they only allow us 5 days of work with 2 days of rest days. Our schedule starts from 6:00 AM to 3:30 PM. this is 9 hours and 30 minutes, 1 hour for the lunch, 30 minutes for two 15 minutes break. These past months, they extended our works hours for 30 minutes which means that we are already working 8 hours and 30 minutes, (excluding the lunch and break). According to the Labor Code of the Philippines, an employee is allowed to work a maximum of 8 hours per day! If they will exceed on the 8 hour mark, the employee should be paid for the excess overtime work load. According to our company, we should not be paid because we are only allowed to work 5 days and it doesn't take up the whole 48 hours work load. This tiem, they also required us to be on time 15 minutes earlier before the start of our shift which is 6:00 am. Which means that we need to be in the office and stamped in around 5:45 am. Failure to do so will be tagged as late. This means that everyday we are working 8 hours and 45 minutes. We tried disputing in with our management but to no avail. When we reviewed the Labor code, we found out that the 48 hours work week is only applicable to resident physicians, nurses, nutritionists, dietitians, pharmacists, social workers, laboratory technicians, paramedical technicians, psychologists, midwives. I don't think being a customer service representative belongs to any in this criteria.
During holidays, we have the options to choose to whether convert it to cash or to leave. As you can see we are only getting .5 leaves per month. 1 if we work on a holiday, but if we are going to take the leave, we are no longer entitled for holiday pay which I find strange.
I have only been in this company for 2 years, and I come to love the people and my colleagues but this past months, I was planning to resign, and look for another one. I've been with better company before however I did take them for granted, and now when I wanted to really work for real this time, I ended up in this company.
Any comments, suggestion or recomendation is helpful as I can advise my colleagues as well on where they stand on this. Thank you! More Power to Istoryans!