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  1. #111

    Default Re: To Hoteliers specifically Front Office


    My turn....

    Usahay, ang atong guest gusto mobalhin og mas premium nga unit (available man).
    Of course, naa jud price changes.

    Aside from the invoices/bills related to this bah, naa ba mo'y some sort of "movement form" nga gamiton to document this on your end? Share mo pls beh....


  2. #112

    Default Re: To Hoteliers specifically Front Office

    sa akoa sa una, wla ra. noted ra ang changes on the same "Guest Ledger/ Portfolio"

  3. #113

    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by jackdi View Post
    My turn....

    Usahay, ang atong guest gusto mobalhin og mas premium nga unit (available man).
    Of course, naa jud price changes.

    Aside from the invoices/bills related to this bah, naa ba mo'y some sort of "movement form" nga gamiton to document this on your end? Share mo pls beh....

    Yes we do have forms for that. Every transaction should have paper trail for other departments to know and for future use.

  4. #114

    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by Code Talker View Post
    sa akoa sa una, wla ra. noted ra ang changes on the same "Guest Ledger/ Portfolio"
    And if you have a software which runs the whole operation helps, fidelio and opera to name a few.

  5. #115

    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by jackdi View Post
    You mean on-the-spot Physical differences? It's hard to tell.

    Pero pwede nimo basahon quickly ang fine prints at the back of the card.
    If it's a debit card, you MAY be able to see the words "... debit card agreement..." or somethin'.
    Kung wala siya ang nga words, taas ang chance nga credit card na.
    Di lang ko sure kung tanan nga debit cards naa ba'y ingon ani. But the one im holding right now, naa.

    Beyond the physical differences, i think kahibaw na ta kung unsa.
    There are some debit cards that are tricky. Most have print style, some embossed but mostly are made to differentiate both credit and debit. Some debit cards don't have name in them but if you swipe on the machine it does specify the card that you are using.

  6. #116

    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by ganjaman4978 View Post
    There are some debit cards that are tricky. Most have print style, some embossed but mostly are made to differentiate both credit and debit. Some debit cards don't have name in them but if you swipe on the machine it does specify the card that you are using.
    Osmeņa day. most are on day off but my line of work its impossible

  7. #117

    Default Re: To Hoteliers specifically Front Office

    when updating profiles on the system, important details should be updated. address, telephone number, email address and birthdate.

  8. #118
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    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by ganjaman4978 View Post
    And if you have a software which runs the whole operation helps, fidelio and opera to name a few.
    we are using opera...sa comments or traces ra namo e.butang ang changes sa reservations, rate changes etc.. .=)

  9. #119

    Default Re: To Hoteliers specifically Front Office

    Quote Originally Posted by togoys View Post
    we are using opera...sa comments or traces ra namo e.butang ang changes sa reservations, rate changes etc.. .=)
    That would useful. But you can find it in the changes section. There you can find who made the booking to the day he checks out.

  10. #120
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    Default Re: To Hoteliers specifically Front Office

    ^^yes...but not all.. because if your account is for desk clerks only there are things that you cannot do/retrieve/see because your account has limited privileges unlike the reservations officer account they are power users kumbaga.. =)

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