Globelines Broadband Problem

[blu ice]

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I have subscribe Wired Globe Broadband Plan 1.0 Mbps Data and Voice which cost 1295PHP/month, But it's almost 3 months now and I still don't have a good connection (dial-up is even better). I keep calling their tech support and they always told me that they already made a report on my problem. My problem is they are sending me bills for a service they haven't provided, Is there a way for me to breach the 1 year Lock-in Period? or a way to force them to fix my internet connection asap?

[ajol]

you know after 1 month of testing

you should have returned everything. you should have understood that it is not suitable for your place.....

[weblizzer]

@blu ICe , before you subscribed to google internet you should have atleast take a survey try to ask your neighborhood if they globe internet works fine. but as i have read this forum.. there a lot of complains against globe internet, actually i was able to switch on my smartbro to globe... but thanks for the people here that i hear a lot of bad feedback on globe.. sames as in PLDT but since they don't have any available in our location so i was stay in SMARTBRO for 1 year smartbro works fine with me. It has the consistency internet dinhi sa amo. although ang cell site is around 150 meter away sa amo rah. But now i just apply to bayantel corporate line. and by next week ma connect na samo. I heard a good feedback on BAYANTEL although their are not boost in Cebu. The only thing is it's quite expensive. i just subscribe for 1mbps connection pure intenet only no phone.. i pay 3,146 monthly and 5k for installation fee. Sakit sa bulsa pero hopefully makabenefit ko ani.

[ajol]

Is globe offer a 1 month money back guarantee?

no.

but I think you have the right to cancel it.

if you are not satisfied before 1 month lapses.

[c_cebrecus]

i did that before.. i terminated the contract with-in my lock-in period.. i just sent a letter to the manager, explaining everything..

i did not pay anything..

[koontz_circle]

dili mo work akung globe broadband sa mozilla, only on IE

[silverwin]

kung mu uwan ma dc

[rhelis26]

sometimes man we have no choice sa ato ISP labi na location ang basihan, kung unsay naay signal adto dayon ta not thinking kung good ba iya connection.

pero just this month daghan gyud problema ang globe sige lang ka disconnect nya kung makasulod ko pirting hinaya naay say panahon nga pirting paspasa ang connection one click lang less 10 seconds load na ang page.

Aguantahan nalng gyud na imo connection kay naa man lock in period nya 3 months naman na, basin ma uli an rana ang globe bai.
sige lang gyud hatag ug report sa globe about sa problem kay sa ako experience usahay sa ako bill naa may adjustment lesser ako monthly.

[boyguapo]

ana jud mga bro.. sige lang jud mo ug send sa globe tech support ug report, para maka minus ka gamay sa bayad... pero bayad lang jud gihapon ka, kay ning perma manka ug contract.

[koontz_circle]

ok na akung globe boredband