We are looking for a Systems Engineer.
About Us:
I Know IT is an Australian based IT firm that specialises in technology solutions for Australian businesses and offshore companies conducting business in the Philippines and Australia. I Know IT is not a BPO. The team work closely together to service and respond to customers needs running small and medium sized networks.
About the Systems Engineer Position:
The Systems Engineer provides critical support to our Network Associates. You are supported by a team of senior engineers located in Australia and the Philippines
Responsibilities:
Plan and execute the migration of Microsoft applications to cloud, specifically Microsoft Exchange, Microsoft SharePoint, AD and Microsoft Windows Server 2003, 2008 and 2012
Configure and migrate files and email from on-premise to Microsoft Office 365
Provision and configure virtual cloud IT environments
Provision and configure physical and virtual network environments
Manage and maintain virtualised/cloud IT environments based on VMWare and HyperV
Provide escalation support to team members in a non-traditional Level 1/2/3 escalation process
Documentation of all key IT systems
Keep a detailed timesheet of your daily activities
Provide mentoring and support to junior staff
Additional/Ancillary Responsibilities:
Participate in network design, pre-sales activities and product development
Participate in the companys evolving marketing efforts i.e sharing in blogs, social media and other marketing efforts
Maintain customer records accurately
Communicate routinely through company chat platforms and meetings
Skills and Experience
5 Years demonstrated expert knowledge of virtual IT environments based on HyperV or VMWare
2 Years demonstrated expert knowledge of Microsoft Windows Azure and/or AWS administration and implementation
Expert level understanding of network environments including provisioning and maintenance of firewalls, DNS and DHCP
Deep expert level understanding of Active Directory
Deep expert level understanding of Microsoft Exchange
Microsoft Certifications in the following areas: Server, Exchange, SQL
Experience working in a Level 2 or Level 3 role as an escalation point for Windows/Network related causes
Automatous, flexible and self motivated with an ability to remain calm through complex issues
Positive and energetic
Strong verbal communication, preferably experience working with Australian or British companies
Highly professional written communication exceptional understanding of the English language
What We Have To Offer:
Competitive compensation package including regular performance bonuses
* No night shifts, no weekend shifts, no shifting schedules
HMO coverage on your FIRST DAY (extended to 1 dependent)
Program Allowances and incentives
Opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
Immerse in personal development programs and continued skills enhancement through online training curriculums
Engage with your colleagues and build friendships through exciting promotions, events and activities
5 days leave conversion
Friendly, Safe and Clean working environment
Incentives for hired referrals
Monthly retention activities
Php 5,000 sign in bonus
As you progress in your role, you will be included in the on-call routine which will require you to check the boards for any emergency tickets we need to work on.
* I Know IT follow Sydney time (changes during Daylight Savings)
If you are looking for a place you can call your second home or want to progress in the IT field, apply with I Know IT now! Dont hesitate, dont procrastinate. Send your resume with cover letter to:
recruitment@iknowit.com.au
We are looking for a Systems Engineer.
Originally Posted by bluetonika
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