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  1. #1

    Default Help! Defective Sony Smart TV (na Half Screen)


    Looking For technician nga maka repair sa amoang tv.

    SONY KDL32W654A

    http://www.sony.co.id/product/kdl-32w654a

    bought last April 2014 in SM Appliance Center, SM Consolacion.
    naa pa ang warranty pero pagparepair namo sa Sony service center, dili na daw covered sa warranty. Gisuggest sa technician nga magpa ilis sa iyang panel board(di ko sure sa term) then mora ra daw mig nipalit og bag.o kay mahal.





    THANK YOU ISTORYA!!

  2. #2
    Why man daw dili na covered sa warranty? 10 months old paman na. Kasayang pd ana.

  3. #3
    Elite Member
    Join Date
    Apr 2009
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    1,690
    Bitaw. Covered pa na unless naay tampering ana nah naka void sa warranty. It should be 1 yr pa aron dili ma cover sa warranty

  4. #4
    pwd to nimo e reklamo kung . wala pman 1year covered pana cya.
    gawas imo una gpatanaw sa lain nga technician.

  5. #5
    asa ka na sony service center?

    nganu daw dili covered sa warranty?

  6. #6
    Thanks sa replies bosses. Ang service under pa warranty pero ang parts nga palitonon dili na.

  7. #7
    Quote Originally Posted by janjin View Post
    Thanks sa replies bosses. Ang service under pa warranty pero ang parts nga palitonon dili na.
    Dili na tinuod uy. Send an email to sony philippines. Declare in detail your claim so you can get a ticket. Also mention that you are getting a ticket because the store (mention the name) dont want to honor the warranty.
    When you get the ticket, go back to the store then show it to them then tell them sony wants you to report it in case they dont honor your rma again..

  8. #8
    Quote Originally Posted by keropi View Post
    Dili na tinuod uy. Send an email to sony philippines. Declare in detail your claim so you can get a ticket. Also mention that you are getting a ticket because the store (mention the name) dont want to honor the warranty.
    When you get the ticket, go back to the store then show it to them then tell them sony wants you to report it in case they dont honor your rma again..
    will do your suggestion boos keropi. salamat.

  9. #9
    Quote Originally Posted by janjin View Post
    Thanks sa replies bosses. Ang service under pa warranty pero ang parts nga palitonon dili na.
    Tsk3x pangwartahay man cguro na ilaha. .Mostly you are provided with 1 year warranty for parts and labor. .

  10. #10
    yes sakto parts and labor man 1yr warranty ana.

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