Handling Difficult and Challenging Situations in the Workplace: A Conflict Management Seminar
November 20 & 21, 2014 at the Montebello Villa Hotel, Banilad Cebu City
“Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized.” -- Dan Dana
WHY SHOULD YOU ATTEND?
Have you ever had to deliver bad news? How about discussing a difficult situation to your boss? There is nothing that turns your stomach more than having to "confront" someone.
One of the inevitable but often unwelcome scenarios in any organization is conflict. Differences in opinions, disagreements, communication styles, and turf wars are a reality in any business unit. They have the potential to negatively affect the quality, productivity, and working relationships in the company as a whole.
AXL Trainings provides you with a coherent and in-depth understanding of effectively handling difficult and challenging situations in today’s intensely interdependent workplace. Our practical program will help you create a safe environment to discuss just about anything, overcome differences, and turn conflicts into opportunities to strengthen your team.
WHAT WOULD YOU LEARN?
A. Identify the different difficult situations in the workplace and its source
B. Understand the nature of conflict to properly manage them
C. Learn new techniques in handling difficult situations using practical and proven steps
D. Build own expertise in effectively managing conflicts in the workplace
In
AXL Trainings, we want what’s
BEST FOR YOU. So we’ve chosen the finest speakers to provide just the right information that you need to know plus more!
RESOURCE SPEAKERS
Joseph Laviña, MBA
Summary of Qualifications:
1. Doctorate Degree in Business Administration (current), University of San Jose-Recoletos
2. Masters in Management for Executives, University of San Jose-Recoletos, October 2011
3. Bachelor of Laws (units), University of San Jose-Recoletos
4. Bachelor’s degree in Psychology, University of Cebu
5. Internationally Accredited for Harrison Assessments and Talent Solutions for Recruitment and Employee Development Accreditation
6. Par Excellence Facilitator Awardee, Facilitators’ Circle, Inc.
7. Specialized Training in Labor Standards and Preventive Labor Relations
8. More than 10 years of Experience in all facets of Human Resource Management
9. HR Consultant– Policy making and Procedures for SAS 70 audit
10. 12 years of solid experience in facilitating and conducting trainings for local and multi-national companies all over the Philippines
11. 3 years of frontline experience in customer service industry – BPO
Arnold Burdeos
Summary of Qualifications:
1. Bachelor of Arts in Psychology, University of Cebu
2. Associate in Industrial Technology, CHMSC, Negros Occidental
3. Alumni Facilitator, Facilitators’ Circle, Inc.
4. HR Professional, IBM Business Services
5. Training Officer, Qualfon Quality Contact Centers
6. HR Supervisor, ePerformax Contact Centers & BPO
7. HR Supervisor, United South Dockhandlers, Inc. (Aboitiz Unit)
8. HR Officer, Able Services, Inc.
9. 7 years of solid HR background specializing in Compensation and Benefits, People Management, and Global Certifications in Training and Development.
To ensure the effectiveness of the seminar, we only have LIMITED SLOTS AVAILABLE. So hurry, RESERVE YOUR SEATS NOW!
Handling Difficult and Challenging Situations in the Workplace: A Conflict Management Seminar
Originally Posted by mik0y
@porbidaman mao jud bro..hehe basin naa kay officemates diha na pwede muatttend?
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