Internet doesn't work via mobile data. I need help and answers

[stufguy]

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My girlfriend owns a Samsung Galaxy Note 1 (SHV-E160S, Korean). The phone has LTE capabilities. Ang akong prob kay dli man maka connect sa internet ang phone via mobile data. Wifi is ok. The smart LTE sim is inserted and it can send text messages raman. Then ang signal icon ibabaw sa phone kay black/gray. I loaded a 1-day unlimited surf (LTE 50 @ 2200)

Would there be a possible nga na lock ang smart LTE capabilities nya?

[reyscott1968]

possible nga d compatible ang lte nga hardware sa phone sa lte nato diri or walay lte signal sa imo place. google is your best help for now

[stufguy]

possible nga d compatible ang lte nga hardware sa phone sa lte nato diri or walay lte signal sa imo place. google is your best help for now

ahh i see... i think mao ni cya boss, thanks!

[burn777]

basin lahi ang band ana boss kay ang smart lte 800 2100 or 2600

try lang sad ug browse using 3g boss basin wa ra na set imo apn

Connection Name: SmartGPRS
APN: smart1
IP: 10.102.61.46
Port: 8080

Connection Name: SmartMMS
APN: mms
IP: 10.102.61.46
Port: 8080

Connection Name: Smart Internet
Access Point Name(APN): internet
Proxy Server Address (IP): 10.102.61.46
Proxy Port Number(Port): 8080

[AMD_infinium05]

have you been to settings > mobile networks

your phone might only be using 2g (edge) ? turn on wcdma/lte/2g

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possible nga d compatible ang lte nga hardware sa phone sa lte nato diri or walay lte signal sa imo place. google is your best help for now

LTE is standard, In my opinion lte speeds differ from country to country. but the LTE bands, and technologies are same protocol worldwide.

[stufguy]

basin lahi ang band ana boss kay ang smart lte 800 2100 or 2600

try lang sad ug browse using 3g boss basin wa ra na set imo apn

Connection Name: SmartGPRS
APN: smart1
IP: 10.102.61.46
Port: 8080

Connection Name: SmartMMS
APN: mms
IP: 10.102.61.46
Port: 8080

Connection Name: Smart Internet
Access Point Name(APN): internet
Proxy Server Address (IP): 10.102.61.46
Proxy Port Number(Port): 8080

paki check lang boss... mao ni LTE compatibility sa phone
Other names :SHV-E160K, SHV-E160L, Galaxy Note
GSM frequencies :900 1800 1900
Standard UMTS :1900 2100
bahin sa APN boss, i already set it to "SMARTBRO" ug "internet" but ang IP ug ports wala pa nako na config. I will do this later! salamat boss, this is really for me very helpful.. thank you kaau!

have you been to settings > mobile networks

your phone might only be using 2g (edge) ? turn on wcdma/lte/2g

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LTE is standard, In my opinion lte speeds differ from country to country. but the LTE bands, and technologies are same protocol worldwide.

ah mao bah boss, salamat sa info!

Guys, need for info ug salamat!

[SquallLionhart]

I usually troubleshoot smartphones just for this reason, and most of the answers here are correct. Go to GSMArena and compare frequencies if your phone is compatible here. If the phone is compatible and you're still not getting any data, check the APN settings. Usually the APNs for postpaid or prepaid are already there, you just need to select the correct one for your SIM kit. There's also the possibility that there are no LTE services for your area yet, or that the antenna for the data is somehow broken if its grayed out.

Hope everything works well for you and this phone.

[stufguy]

advises pls.. up!

[comicGeek]

I actually experienced this with a smartbro sim when I in Cebu last year. Pwerting sapota nako kai di ka connect sa 3g nya $1000 ang gi load nako. I have not found a solution to this issue. This happened to my iPad. Sa SM ko ni palit og didto pud ko ni test. In the end para di na kapoy og hasol kai nag dali ko ato nga time ni palit nalang ko og Globe sim for data only sa Ayala og ni work ra siya. Ang akong ika suggest is to test the phone with a Globe sim and see if it works. But I want to know the root cause of this problem. Sa smart lang ba ni? naa ba silay extra settings kailangan i-setup?

[ABCDE]

boss napagana nimo imong 4g nga data ani? thanks