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  1. #1

    Default Call Center, Night Shift: Effects On Health


    Call Center, Night Shift: Effects On Health

    The call centers are really very exciting and give lot of comfort to employee. The employee of the call centers really enjoys the environment of the work. The night shift jobs will give the lot of freedom to the employees so they love to work in this shift. But here is important factor comes for the health that is night shift is not effective for the heart. Sometime we are busy with the schedule work and couldn’t give much time to do the health based excursuses. It may be you have heard about the bad effective on the heart while working in night at call centers. Let me say differently: are night shift call center people at risk to heart attack or heart related problem more than day workers?

    According to the study from the different sources, here we are providing some informative message for this topic.

    People who work nights are keener to a dangerous heart condition - possibly because of the chronic stress caused by their work patterns. A research suggests that employees who worked in day shifts are more safe then the night shift employees. The chances of heart attack are very high for the night shift employees few more reasons are lack of sleep, continue stressing etc, chronic stress is cited as the main reason.

    The researchers say an irregular heartbeat can be an indicator a person will go on to develop more serious heart problems.

    Here, the question arises in our mind i.e.

    Why health problems occur for call center agents working in night shifts?

    Mostly it happens because human body’s natural circadian rhythms tell that the concerned person should not be working when he or she should take sleep. Many of our physical and chemical roles keep fluctuating during different times of the day. Take for example; let me tell you something about cortisol concentration which changes daily.

    Cortisol is the most potent glucocorticoid produced by the human adrenal.
    This peaks during the morning hours when glucose is needed for activity and reaches its low point late in the evening. So the chances of heart attacks are very high in the morning time.

    It is important to take a proper rest while working in the night shift at call centers and we can avoid the heart attacks.

    ================================================== ===========

    Given the above hazards, wouldnt it be nice to work in a regular day shift CC job with the same perks as night shifts offer? I agree.

  2. #2
    ma call center workers or dili, basta ang imong work schedule mag usab-usab like from day shift to night shift and vice versa kay ma apektahan jud imong health ana, kay ma alter man pud na ang imong body clock. so dili lang jud ni sa call center agent, labi napud tong mga nurse,security or industrial workers nga mag usab -usab ang ilang work sked.

  3. #3
    Mao! but we need CASH! :P

  4. #4
    but if you are given a choice to have a day shift call center job with almost the same pay and perks, would you grab it? of course, right?

  5. #5
    I doubt if it's the graveyard shift that's entirely causing the concern. Consider these - yosi break, inum after shift (especially on the the following dates 10th, 15th, 25th and 30th of the month), and daghan pa.

  6. #6
    not just graveyard or night shifts, the rotation or shifting sked has taken its toll on my health. After 6 years of working in a call center, wala najud makaya sa ako lawas. I dont smoke, I drink during special occassions lang, and I take vitamins. The good thing sa mga BPO karon is mga health insurance coz they know nga the sked alone is very toxic sa ato health. A doctor once told me nga although its not good nga daghan nangasakit call center agents, thankful sila somehow coz mas daghan ila pasyente ug dako sila kita tungod sa nagkadgahn nga masakit nga agents - An ugly truth. Ni quit nako sa call center and admittedly lisud pangita job nga same ang compensation sa call centers but priority na nako ron health and quality time with family.

  7. #7
    ma colcenter or dili ts basta mag usab2x ang shift kay mo epek jud na

  8. #8
    shifting schedule and Lifestyle jd ni.. bsag dLi call center basta mu.abuse sa body kay masakit jd na..

    - sa pg.change2 pa lng sa imo sched kay mgLisod na imo body.. it also needed rest and to follow its body clock. if m.disrupt, mg.overthetop na daun ni ug try to adapt..

    - samutan pa jd if after shift, inom.. if mg.break kay smoke.. maong daLi na kaau mg.kasakit.. >.<

  9. #9
    Quote Originally Posted by edoy View Post
    ma call center workers or dili, basta ang imong work schedule mag usab-usab like from day shift to night shift and vice versa kay ma apektahan jud imong health ana, kay ma alter man pud na ang imong body clock. so dili lang jud ni sa call center agent, labi napud tong mga nurse,security or industrial workers nga mag usab -usab ang ilang work sked.
    kung dili maayo ang sweldo... wala rai comment ang mga taw sa health issue

  10. #10
    Wala mana sa night shift but more on sa stress... sa mga nangaraan na anang night shift, ilang body clock usually adjusted naman, pero sa mga bag-o pa, mag kuwang2x jud na ug tulog... for me, as long as sakto ka ug pahuway and dli ka stressed, okay ra man ang night shift.. uban tao nga day shift pero grabe ang stess nila sa trabaho, mas kuyaw pa nuon na sila ma heart attack... Stress is the number one killer jud, not the shift. Ako ra pud na opinion ha

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