my 1month old

SE W700i got stolen last december.. gisibat ug maid na bag-o. akong gipa block sa ntc. i asked aerophone, where i purchased the unit, kung ma unblock ba ug lain, ma unblock daw.. so walay pulos pagpa block sa ntc? i asked junrex, ingon ang naa didto, ang ntc ra gyud daw maka unblock ana kung magpa block ka.
kung ma unblock ug lain man gud, i was thinking kung pwede ba kaha magpa block sa ntc every month (!) para mahasol gyud ang kawatan. i called them up pero the lady who answered told me to go to their ofc, pero wa pa koy time.
so.. unsa man gyud, ma-unblock ba ug lain kung na-block na sa ntc? or ang ntc raba maka unblock ana?
thanks for your inputs...