Ruined vacation due to unscrupulous travel agents:beware

[frequentraveller]

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I was just transferred here in cebu a couple of months ago...my GF who is based in manila decided to spend the weekend here. A friend referred to me the person who facilitated our accommodation at Imperial Palace the previous month. I contacted the person to inquire if she can facilitate for a possible overnight accommodation.

She said they could... she asked for my name and the usual stuff for booking(daw)... Afterwards she gave me the total amount to be paid. She said that i must deposit it to their company's account at any UCPB branch. Since i am already in the airport waiting for my flight back to manila, i told her that ill just deposit the amount required the following day. I made the payment through UCPB commonwealth (i still keep the deposit slip as souvenir ) as agreed.

After couple of hours, i received a txt message from the agent informing me that they received a certain payment from manila and they just want to ask if that was from me. I told them it is. The lady then told me that they would sent me the transaction reference to be presented at the hotel one week before the check in date through email. Alas... it never happened.

I kept on calling them but no one answered the phone. two days before my GF's arrival, the lady(agent) informed me that their system is down, hence they cannot issue the required transaction/booking reference (or whatever it is called). They presented me with two options;
1) rebook my accommodation to a later day, or
2) refund my payment.

I opted for the latter. I gave them my account and they told me that they just drop the refund there.... sa awa ng Dyos, magtatatlong buwan na, wala paring refund...

I still try to call them once in a while...pero as expected ring lng ng ring ang phone walng sumasagot.

Be warned folks...

this are their phone and account numbers.
- 09182837244
- ISYNTHETICS SOLUTIONS UCPB ACCOUNT NUMBER 103180010220

[MetalManiac]

do they have an office in cebu or in manila ? where did you get their ad that they are are a travel agency?

[mokiloo]

TS
Also refund is not an option. They may have return every cent you've given to them but the effort, esp the time they took from you can't be compensated plus the frustrations and stress over their shortcomings. Imagine setting aside a date for this squeezing it and making time (if your busy) in the midst of your schedules.
Para nako mahal kaayo ang oras karon.

[frequentraveller]

that i do not know. it was referred to me by a friend. I did not suspect any bit of it because they were the same person who arranged our accommodation at imperial palace the month before.

[frequentraveller]

true...so i decided to post it here so that others may be warned.

[trinalla]

sana dumeretso nalang kayo sa travel agency or booked directly sa hotel. next time if u have friends or relatives who wants to have a nice vacation here in cebu, try mo sa TRIP TRAVEL AND TOURS

[cooldude75ph]

"09182837244" has been appearing a lot on istorya... Search for "09182837244" in istorya and you'll now what I mean. The mods should check this out...

My search for "09182837244" revealed this -> https://www.istorya.net/forums/search...archid=2908238

As you may have noticed all threads which has "09182837244" are all started by tracyyap. Her (assume lang) last post was May 21, 2012

Also searches made from google revealed that posts with that cell number appear here in istorya -> https://www.google.com.ph/search?hl=...w=1360&bih=643

[longix]

oh my! notorious na ni cya!!! tsskkkk2x!

[john_yo]

have you tried using a different number? basin ang imo ra na number ang ila dili tubagon.

[MetalManiac]

i hope malocate ni ang office ani para mabaw an . basin scammers ni siya ba. nagkadaghan ra ba mga scammers ron .so next time , check gyud kong naa bay website , office address ,or business address.