Dell Opens Second Call Center In Philippines

[obemon]

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http://www.allheadlinenews.com/articles/7006608869

Dell Opens Second Call Center In Philippines

March 1, 2007 5:28 a.m. EST

Komfie Manalo - All Headline News Correspondent

Manila, Philippines (AHN) - Computer giant Dell on Thursday opened its second call center facility in Eastwood Cyberpark in Quezon City, Philippines with President Gloria Macapagal-Arroyo as guest of honor at the launch.

Richard Hunter, Dell Customer Experience and Support Team vice president said the opening of the second call center is part of the company's global expansion of customer support centers to keep up with Dell's growth.

The new call center in Eastwood is expected to generate a total of 1,200 new jobs which would bring the total number of Dell's workforce employed in the region to 2,600. The facility currently employs 200 agents and Dell plans to hire 1,000 more employees this year.

Dell's other call center facility is located at the SM Mall of Asia in Pasay City and was opened in February 2006. The facility provides service and technical support to Dell consumer customers in the United States.

Dell operates facilities in 25 locations, including the Philippines and India.

Asked how Dell's call center operations locally compare with India, he replied, "We are also growing rapidly in other locations. But in terms of percentage basis, growth in the Philippines is higher than anywhere else in our global network."

Hunter declined to divulge how much Dell has invested so far in its Philippine operations.

Texas-based Dell Inc. is one of the world's largest computer companies.

In a statement, Dell said the company selected the Philippines for its customer contact centers "because of the strong language and communication skills of its high-quality workforce."

"With its English-savvy population, about 100 similar facilities in place and 650,000 students, the Philippines is fast becoming the contact center location of choice in Southeast Asia," the company said.

Yeah that's nice and all but with the usual starting salary of bout $300 US dollars a month? Cmon, I think Filipino workers deserve better than that.

[taga_ipil]

How true that the new Building fronting the Cebu Waterfront Hotel is where the New DELL facility will be located?

wrong thread.
belong to: https://www.istorya.net/forums/index.php/board,2.0.html

[istoryanimo]

yeah tapad sa waterfront lahug... tukod sila building... for DELL company.

[taga_ipil]

yeah tapad sa waterfront lahug... tukod sila building... for DELL company.

oh my... another biggest investor... :mrgreen:

[butitoy]

asa kaha pwede submit ug application para sa call agents?

pm me beh..

if u know wer.

tis' for my friends from wats hu want change employer...

[Poor_Prince23]

there's a strong rumour (im saying it's such coz it hasn' t been confirmed)
that the 2 DELL centers in Manila (Pasay ang QC) are being sold to outsourcers.
maybe karon pa mu kadungog ani, but its creating a lot of buzz esp in Manila Forums.

if its true, then i doubt that DELL would open thier THIRD office here in Cebu.
What i heard though is ang building infront of i2 (if mau na pasabot nnyu atbang waterfront)
kai mag rent ang Telus (formerly AMBERGRIS).. we'll know soon

[ArroyoBush]

Dli na DELL building ang gitukod karn infront of Waterfront. Its just another for rent spaces. Actually ang building maski wa pa mahuman almost full na with reservations.

[brown_dog]

Dell's other call center facility is located at the SM Mall of Asia in Pasay City and was opened in February 2006. The facility provides service and technical support to Dell consumer customers in the United States.

SM MAll of Asia? Hurot dayon kwarta ani nig sweldo?

[butitoy]

SM MAll of Asia? Hurot dayon kwarta ani nig sweldo?

hahahahaha

unya..naay hang outan bro.beer.pizza.girls..

maka ingon gyud ta..

ambush ni dah!

[Metz]

$300 and your living in Manila. Lisod sad.

about the new building in IT park di na sa Dell. Pareha rana sa I1,I2, sky rise, puro paabangan ang floors.
the 7th floor of I2 is being rented by eTel, but Im not sure what accounts ang mabutang did2.