Tools and Techniques for Business Process Improvement

[anabel_elijah]

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Tools and Techniques for Business Process Improvement
Cebu City, Philippines (Venue: Hotel To Be Announced)
June 16, 2012 (Saturday)
9:00AM - 5:00PM
www[dot]allianceconsulting[dot]biz

One of the keys to maintaining business profitability and effectively managing the cost of operations has been shown to be a process oriented approach to management. Many companies who have survived the present economic crisis have focused on cost control and reduction using process oriented management techniques. This course introduces participants to the tools and techniques related to the improvement of business processes.

Key Topics Covered

• Process Mapping
• Process Flowcharting
• 5W1H
• Cause & Effect diagrams
• 5 Whys
• Brainstorming
• Pareto Analysis
• Control Charts
• Check Sheets
• Bar Charts
• Scatter Diagrams
• Tally Chart
• Histograms
• DRIVE
• LEAN
• Six Sigma

Training Methodology

This is a hands-on course with a lot of exercises. Please bring your own laptop or netbook so that you can take part in the exercises.

Course Formats

This course is available in 1 day or multi-day formats. The length of the program can be custom fitted to your needs and can include coaching and practice sessions. This is available as a public and as an in-house seminar program.

Learning Investment:

Early Bird Rate
P4,000 (On or before May 31, 2012)
Regular Rate
P5,000
Group Rate
5 + 1 FREE

Registration fee is inclusive of AM / PM snacks, Lunch, Hand-outs and Certificate of Completion.

For more information and speaker profile, please email us at info[at]allianceconsulting[dot]biz with Subject Line of your email - "Business Process Improvement - Cebu Seminar". We'll get back to you as soon as possible.

[CristianGallant]

Any organization probably goes through many business processes every day. However, they don’t get succeeded in every process they implement due to mismanagement and that sometimes result unhappy customers, stressed employee, missed deadlines and raised costs. That's why it's so important to use the right BPM software, tools and strategies that can improve things systematically and help you to reach your entire goals on time. Always try to get your mind around three simple things: the purpose of your work, customer’s goal and how to satisfy customer’s need.