Smart WiMax - installation(dugay d i jud ni cya ma-taud)

[archiesj29]

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my wife and i applied for smart WiMax, ingon sila a day after ma call-outan mi ma install na daun ang unit and have it activated, pag saturday g-schedule na mi for installtion, pero ni sawp nalng si haring adlaw wa paman ang mga contractor ni abot, na nawag ko sa ilang customer service ingon sila supposively between 10am-12pm na install na dapat ang service, ilang g-coordenate sa admin regarding sa mga contractor, ingon sa mga contractor g-una daw nila ang dool sa opisina...

wa mn ta'y problema nako if they set a proper time-frame if when jud exactly ma install ang service, was supposively have an appointment sa pedia sa akong anak but g-cancel nako since my wife told me nga mag hulat nlng nila... if gi-follow nlng unta nila ang proper sched wa untai hasol ug problema

until now wa pa gihapon na taud ang WiMax and is considering ma ngita nlng mi'g lain

any suggestion guys??

would be greatly appreciated

[goldfinger]

Bro if I were you do not pursue your application while its not installed and activated. Do not waste your time on smartbro coz their service really sucks and they don't even have a good system and not organized.

My story is similar to yours but mine is canopy and the problem is I had installed already here in my house and activated already. But you know although it say's its activated I never experienced a good connection and its been 2 weeks already.

Now I came to their office and give them at least a week for them to provide me a good connection if not I will widthraw my application even if its activated. They said "you can sir since you haven't get a good connection". I always keep on calling on their hot line numbers and even provide me a definite schedule but never showed up.

Taas na kaayo ang story bro if ako ni humanon ug daghan pang grabe mahitabo nato nga worst pa ani if we are with smartbro. Me I made up my mind.

[archiesj29]

@goldfinger: asa d i imong location pre? kami naa mi sa guadalupe, mo try unta mi aning smart WiMax since akong father in-law ni suggest and that mao daw ni ilang gamit sa opisina(Veco Banilad), its been 3 days na and they said they will call or text me if ma ta-uran na mi, nahug nga ang customer pa'y hinoon makisama nila, worst for the past 3 days ka-usa lng jud cla ni text, mag 11pm pa jud kanang tulog na mi...

thanx sa feed back pre, we badly need a stable connection and a reliable ISP...

[naborbong]

Dali ra man unta nang WiMax dili baya na pareha sa Canopy nga mag taud pa sa antenna nga dako.... ambot aning mga contractor nga langayan man kaayo mo taud....

So far sa nag Smart Bor canopy pako sa una dali ra na taud kay ang contractor ato kay amo man silingan.... When I shift to PLDT DSL wala sad problem na taud ra pagka ugma after nako nag apply...

TS try lang jud kasaba ang SMART para ma taud na, dili baya lalim mag paabot sa wala nya imo uban appointment ma damay...

[infoseeker]

i-adto or itawag na sa ilang wireless cente (sm)
ayaw sa call center CSR -
para dali if sa opisina tawag

i-note lang sad wen ka gitauran ug wen ka nagapply
kay basin macharge nauon bisan wala ka kagamit

yup depende na sa place ang kakusgon
naa sa pikas thread same day lang pagtawag nya na-upgrade iyang canopy from 1mbps to 2mbps

[archiesj29]

thanks sa input mga pre, but my wife and i decided to cancel it, ni adto mi ganina sa wireless center nila sa sm, wap-a koi tulog, pag abot pa nako ddto offline pa sila, g-pa balik mi after lunch, pag balik namo naa ddto gigil na kaau ipa cancel ang ilang service pero mao lagi nag guryo2x ang mga contractor, maau nlng wa nalng mi ni daun kai inkaso'g mag ka-problema ambot nlng, mo switch lng nya mi'g smart if bag-o and nindot na ilang contractor...

[goldfinger]

@archiesj29: Sir good thing you did it sir. Get the canopy nalang better connection compare to WIMAX. Or if your area can reach SKY Internet get it coz they offer 15 days trial.

[archiesj29]

@goldfinger: nag Sun broadband mi pre, mag globe trunkline unta mi pero plano mn gd namo mo balhin ug location and sakit kaau sa akong buot ilang relocation fee....

[archiesj29]

so far wap-ai problema sa sun

[goldfinger]

@archiesj29: Good to hear that sir. Pero observe lang sir kay maski ka nindot sa SUN mo down gihapon na labi na loaded na kaayo ang cellsite ug daghan napud ang subscribers. Mao ni nahitabo sa Globe/Smart.