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  1. #1

    Default CMS (Call Management System) for Call centers


    Hi Guys,

    I am an RTA (real Time Analyst) for a BPO company here in cebu. I am starting this thread to help other RTA's, CMS and forcedesk with some frequently asked questions.

    please feel free to answer and start a question.

  2. #2
    umm, does this CMS thing deal with any programming language?

  3. #3
    nope it's a software.

  4. #4
    Are you using the Avaya CMS Supervisor? What version and who configured it?

  5. #5
    Unsa man nah CMS??

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