>
> 1). Tech Support: "I need you to right-click on the
> Open Desktop."
>
> Customer "Ok."
>
> Tech Support: "Did you get a pop-up menu?"
>
> Customer: "No."
>
> Tech Support: "Ok. Right click again. Do you see a
> pop-up menu?"
>
> Customer "No."
>
> Tech Support:: "Ok, sir. Can you tell me what you
> have done up until this point?"
>
> Customer: "Sure, you told me to write 'click' and I
> wrote 'click'."
>
> --------------------------------------------------
> 2) Customer: "I received the software update you
> sent, but I am still getting the same error
> message."
>
> Tech Support:: "Did you install the update?"
>
> Customer: "No. Oh, am I supposed to install it to
> get it to work?"
>
> --------------------------------------------------
>
> 3).Customer:: "I'm having trouble installing
> Microsoft Word."
>
> Tech Support:: "Tell me what you've done."
>
> Customer: "I typed 'A:SETUP'."
>
> Tech Support:: "Ma'am, remove the disk and tell me
> what it says."
>
> Customer:: "It says '[PC manufacturer] Restore and
> Recovery disk'."
>
> Tech Support:: "Insert the MS Word setup disk."
>
> Customer:: "What?"
>
> Tech Support: "Did you buy MS word?"
>
> Customer: "No..."
>
> --------------------------------------------------
>
> 4).Customer:: "Do I need a computer to use your
> software?"
>
> Tech Support:: ?!%#$
>
> --------------------------------------------------
>
> 5).Tech Support:: "Ok, in the bottom left hand side
> of the screen, canyou see the 'OK' button
> displayed?"
>
> Customer: "Wow. How can you see my screen from
> there?"
>
> --------------------------------------------------
>
> 6) Tech Support:: "What type of computer do you
> have?"
>
> Customer:: "A white one."
>
> --------------------------------------------------
>
> 7). Tech Support:: "Type 'A:' at the prompt."
>
> Customer:: "How do you spell that?"
>
> --------------------------------------------------
>
> 8.)Tech Support: "What's on your screen right now?"
>
> Customer: "A stuffed animal that my boyfriend got me
> at the grocery store."
>
> --------------------------------------------------
>
> 9). Tech Support:: "What operating system are you
> running?"
>
> Customer: "Pentium."
>
> --------------------------------------------------
>
> 10). Customer: "My computer's telling me I performed
> an illegal abortion."
>
> --------------------------------------------------
>
> 11).Customer: "I have Microsoft Exploder."
>
> --------------------------------------------------
>
> 12).Customer: "How do I print my voicemail?"
>
> --------------------------------------------------
>
> 13). Customer: "You've got to fix my computer. I
> urgently need to print document, but the computer
> won't boot properly."
>
> Tech Support: "What does it say?"
>
> Customer: "Something about an error and non-system
> disk."
>
> Tech Support: "Look at your machine. Is there a
> floppy inside?"
>
> Customer: "No, but there's a sticker saying there's
> an Intel inside."
>
> --------------------------------------------------
>
> 14). Tech Support: "Just call us back if there's a
> problem. We're open 24 hours."
>
> Customer: "Is that Eastern time?"
>
> --------------------------------------------------
>
> 15). Tech Support:: "What does the screen say now?"
>
> Customer: "It says, 'Hit ENTER when ready'."
>
> Tech Support:: "Well?"
>
> Customer: "How do I know when it's ready?"
>