Mobo/Video Card Repair

[b4n4n4]

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I opened this post to get help where i can have my stuff repaired. Below you will read my very bad experience with GREENVALLEY COMPUTER REPAIR SERVICE.

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I need someone who can repair my video cards. I have 2 that work but have garbage sometimes. I also have a mobo that sometimes has video but dies after a couple of minutes.

Im sure there is someone here who knows how to fix it or knows someone who can. I'm planning to bring it to this place in punta but its sooooooooo far.

Appreciate any help you can extend.

Thanks!

[limes]

try greenvalley pero naa koy bad experience. basin pa diay good imo experience sa ilaha. naa na sila sa reintree mall

[b4n4n4]

try greenvalley pero naa koy bad experience. basin pa diay good imo experience sa ilaha. naa na sila sa reintree mall

Thanks Limes! Any chance you have a number on you?

[limes]

try search lang diri sa site sis kay i think partners ang greenvalley ug istorya.net.

[b4n4n4]

try greenvalley pero naa koy bad experience. basin pa diay good imo experience sa ilaha. naa na sila sa reintree mall

I should have listened to your warning. Now i know what you mean...here is my experience with them so others will know.

I had a mobo done by greenvalley in labangon in 2008 and i was happy with the service, their deal was no fix no pay. I tried them out since they sounded credible with that slogan. They got the job done and i remember the guy who assisted me was really kind. When limes said they put up a shop in raintree, i went there since it was much nearer. When i got there i was told that since February 1, 2010 there has been a change of management and new policies are in place. That should have been a signal for me to walk away.

Saturday, April 17, I brought my motherboard to them. Problem of the mobo is that there is no display. I spoke to Rene who explained to me a lot of technical stuff that i did not understand. He further said that I didnt need to pay if they are unable to fix it except for diagnostic fee of Php200.00. I was hesitant to have it done at that point but thought that since i was there, might as well give it a shot. After i said ok, he informed me that i had to leave a 50% downpayment. Stupid as i am, I did.

Today, i called following up the status of my board since i havent heard from them. They said its hopeless. So i asked what made it hopeless, it took a while before the girl could tell me that there was no bios available. Big question mark on my head but i didnt bother to ask what that had to do with the display problem. I didnt insist anymore since i figure i have been screwed.

What really pissed me off was that they told me i had to wait for a week to get my refund. If you went to a store and the cashier would tell you that you can just come back after a week to get your change, wouldnt you wonder why it will take that long when you gave them the cash outright? I asked the girl why it was so, she said it is their policy.

She forwarded the phone to Gilbert and i asked him again. He was very irate when he said that he was just an employee and that he is only following company policy. I would have appreciated an apology that they did not inform me when i gave my deposit but to be yelled at for asking a very obvious question shows the customer service you expect from this company.

Gilbert and I yelled at each other as he struggled with his english until he told me that its just 300, come and get it now and he dropped the phone. If it were that easy, why do you have to make your customers wait for money that is due them? I didnt bother to call back, i had no intentions of getting it today anyway, i just couldnt understand what the logic behind the 1 week wait was.

They called me back just now to tell me i can come and get my refund.

Its 300 pesos, its not much but its the principle behind having to wait for change. Had i been told when i gave my deposit, it wouldnt have been a problem. Also, being yelled at for asking a question is simply absurd!

If anyone knows the new owners of this place, please let them know that their customer service sucks big time! BAD TRIP!

[butitoy]

it takes years to build a name.. it just take an irate deal to destroy a reputation.....


sad....

[bingearl]

butitoy or minimouse can help you

[butitoy]

naa pa daghan ngari. like erick | roi | ritchie .etc

and that includes bingearl too.

techs here are leveled at :

surgeons : erick | roi | ritchie | minimouse .etc

general physician : bingearl | nilo_pepito | etc

tweak engineers | poldo | comcam

and akong level, newbie : butitoy

[AMD_infinium05]

naa pa daghan ngari. like erick | roi | ritchie .etc

and that includes bingearl too.

techs here are leveled at :

surgeons : erick | roi | ritchie | minimouse .etc

general physician : bingearl | nilo_pepito | etc

tweak engineers | poldo | comcam

and akong level, newbie : butitoy

i-apil ko sa physicians bro.. hehehe

[wraphaelz]

I should have listened to your warning. Now i know what you mean...here is my experience with them so others will know.

I had a mobo done by greenvalley in labangon in 2008 and i was happy with the service, their deal was no fix no pay. I tried them out since they sounded credible with that slogan. They got the job done and i remember the guy who assisted me was really kind. When limes said they put up a shop in raintree, i went there since it was much nearer. When i got there i was told that since February 1, 2010 there has been a change of management and new policies are in place. That should have been a signal for me to walk away.

Saturday, April 17, I brought my motherboard to them. Problem of the mobo is that there is no display. I spoke to Rene who explained to me a lot of technical stuff that i did not understand. He further said that I didnt need to pay if they are unable to fix it except for diagnostic fee of Php200.00. I was hesitant to have it done at that point but thought that since i was there, might as well give it a shot. After i said ok, he informed me that i had to leave a 50% downpayment. Stupid as i am, I did.

Today, i called following up the status of my board since i havent heard from them. They said its hopeless. So i asked what made it hopeless, it took a while before the girl could tell me that there was no bios available. Big question mark on my head but i didnt bother to ask what that had to do with the display problem. I didnt insist anymore since i figure i have been screwed.

What really pissed me off was that they told me i had to wait for a week to get my refund. If you went to a store and the cashier would tell you that you can just come back after a week to get your change, wouldnt you wonder why it will take that long when you gave them the cash outright? I asked the girl why it was so, she said it is their policy.

She forwarded the phone to Gilbert and i asked him again. He was very irate when he said that he was just an employee and that he is only following company policy. I would have appreciated an apology that they did not inform me when i gave my deposit but to be yelled at for asking a very obvious question shows the customer service you expect from this company.

Gilbert and I yelled at each other as he struggled with his english until he told me that its just 300, come and get it now and he dropped the phone. If it were that easy, why do you have to make your customers wait for money that is due them? I didnt bother to call back, i had no intentions of getting it today anyway, i just couldnt understand what the logic behind the 1 week wait was.

They called me back just now to tell me i can come and get my refund.

Its 300 pesos, its not much but its the principle behind having to wait for change. Had i been told when i gave my deposit, it wouldnt have been a problem. Also, being yelled at for asking a question is simply absurd!

If anyone knows the new owners of this place, please let them know that their customer service sucks big time! BAD TRIP!

thanks for relaying this experience to us bro...
it takes years to build a name, but a few seconds to destroy a reputation...