Caminade at its worst....beware

[whiteflag23]

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I have been a loyal customer of Caminade since last year...since I acquire my dog 10 months ago...
have been buying all dog supplies, foods, toys, etc from CAMINADE (Banilad branch)

5 days ago, I decided to buy a new collar and leash for my dog...I told the store in charge that "is it possible if I can still return the collar that I bought if the collar is too big", coz I am not sure of its size.
She said its OKAY.
Then I paid her, then left. Then I realize I needed a receipt just in case if ever I would return the collar...I went back inside and asked for the receipt. They said that its okay, coz they dont usually isssue receipts. When I got home, I realized that the cashier was short in giving me the change.
I thought it was okay since its not worth going back there for the 50 pesos which they owed me.
and i remebered that there was no receipt..so no proof.

Two days after, I decided to have the collar changed since it was indeed bigger for my dog.
When i went back, they told me that they have to inform their manager first.
So, I left the collar, and I told them I'll just come back when i have the chance.
yesterday, when I went back, they told me that THE OWNER did not approved of my request.
I told them that you already inspected the item and you were convinced that I was not used at all.

But the store-in-charge insisted on their NO EXCHANGE POLICY. She suggested for me to buy another one. WTF!!! i was furious because first of all they said that it was OKAY to have the collar changed if it was found to be bigger for my dog.

the threads that i have read here in istorya about CAMINADE is indeed true.

* ZERO CUSTOMER SERVICE
* DOES NOT ISSUE RECEIPTS

STORES LIKE THIS SHOULD NEVER BE SUPPORTED....

[whiteflag23]

kinsa nato nka experience sa ila bad service...share pud mo ngari.

[carlostephanosy]

isumbong na sa BIR nga wala sila nag.issue og receipt....

[monrose29]

hahaha kana pod sa caminade mabolo...

bisan kapila nako nag cge palit diha og dog soap...og uban pang mga stuffs..

last nako ddto..nangutana ko.. na-ay mo para tambal sa hilanat?

ana dayon ang tindera confused ka ayog nawong.....para asa sir?

gi atot..ka tubagon sad tawon kog para sa iro.. bisan klaro na ka ayo para sa iro ilang mga tinda...hayyyyyyy..hehehehe

[Mingoy777]

i usually get my dog's stuff there but pa groom wala jud.. ok man ila price sa mga gamit compared to other pet shops and mas daghan sila ug baligya... so far wala pako ka experience ug bati...

[whiteflag23]

yes, same sa ako ...at first wla ko nka experience ug bati kay wala paman ko nag reklamo until naabot gyud such time na ...simple problem lang unta kaau.

try ug palit..then e uli...

[samsungster]

report to b.i.r. if they did not issue receipt of your purchase. b.i.r. will act on this matter right away.

[whiteflag23]

report to b.i.r. if they did not issue receipt of your purchase. b.i.r. will act on this matter right away.

ok bro, will try to do that. my office is near BIR man pud.

[whiteflag23]

dia pa gyud thread about nila sa una ai...dugay na gyud diay ni ilang style....

https://www.istorya.net/forums/pet-di...-grooming.html

[yokyok]

asa ni dapit nga caminade boss?