Looking for Remote Web Hosting Technical Support Staff

[bgsa2472]

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BGSA Web Hosting looking for Remote Technical Support for customers.

Customer service related to web hosting services.
*End-User Support Level 1 & 2**:*
- Support Tickets
- Live Chat

Work Schedule is Monday through Saturday (except local holidays/festives)

from 8:00AM to 5:00PM (48hours a week) - US/Canada timezone.

*How does it work?*
- We add your email account to our ticket system in WHMCS and LiveZilla Live Chat, so you can log.

into the help desk and give solution from it.
- The tickets are answered in order of arrival and by priority.
- Response time and solution are, in average, 15 min. and 90 min.

respectively, but each case is different in complexity so that times can
vary.

*Skills*
- Can speak a good english.
- Can work with and give solution to complex issues and avoid to scalate

tickets.
- Experience in CentOS cPanel/WHM and basic task in SSH.
- Windows 2003 Servers with Plesk control panel.

Please feel free to contact us with any question you have.

Best Regards,

Tech Support Team
BGSA Web Hosting Services
jobs@bgsawebhosting.com

[iskoLares]

ewwww pila pay ani bai? hehehe interested ko and some of my friends would be

pde ramn kaha parttime ani?

2nd Level tech support ko before sa 1and1 ^_^

[iskoLares]

ewwww pila pay ani bai? hehehe interested ko and some of my friends would be

pde ramn kaha parttime ani?

2nd Level tech support ko before sa 1and1 ^_^

[bgsa2472]

just submit a your details with your rates. remember this is remote based, it is good for new graduates that have no jobs right now.

[yuyorih]

is there a training for this, sir? pwede kaha part time?

[bgsa2472]

actually end-user support is an easy to handle than Level 1 admin support.

My priority is Live chat support for US/Canada timezone as of now.

We have SOP (standard operating procedure) on how to support our end users.

is there a training for this, sir? pwede kaha part time?

[bgsa2472]

up this day, earn while you are at home.