Globelines

[barbilaw]

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WORST SERVICE EVER!!!

I have paid my bill last April 19,2009. My line was cutoff on May 11 to May 18, and so paid my "overdue amount". My due date was supposed to be on June 2,2009.

When I called the billing dept. their excuse was that it was a technical problem. Where in fact you can hear the " *ucking mailvoice " saying your line has been "temporarily blocked".

I was also charged with a call waiting feature where there is none. I am also wondering how come I have an overdue balance for 2months where I am always paying my bill every month?!! WTF!

[L1Technician]

Naa paman kaha nimu ang receipt bro sa pag bayad nimu? Adto sa ilang service center then reklamo dad-a ang receipt nimu.

[air_soft]

Sakto jud bro...

sulbad nah problema bastah naa resibo!!!

[tawiwiwing]

naa ko question ninyo bai...i'm subscribing the 1995 php broadband connection which is 2mbps na, everytime i check speedtest, mu hit rko ug around .80 to .85 mbps, which is wala ka abot sa katunga sa speed na ako gibayran, now akong gi check ning siemens na modem nila, ang downstream speed ra ani is 1 mbps rman, so dli ba pointless na nag subscribe ko ug 2 mbps nya ang max na makuha sa modem is 1 mbps ra?? i don't know if tama akong argument, hopefully someone could answer this...coz i don't think makatubag ang mga customer service sa globe ani...so wut u think guys??

[L1Technician]

i'm subscribing the 1995 php broadband connection which is 2mbps na && mu hit rko ug around .80 to .85 mbps

Sa imong speedtest palang nimu then mag base ka sa imong plan reklamo na dayon bro.

[chabm_more]

with regard to the speed you signed up for, you must have at least 80% of it..
2mbps, at least 1.6mbps of speed. if you're getting below than that. complain it.

first connect 1 computer directly to the modem.
next do a speedtest (speakeasy.net/speedtest -- NY server), copy and paste DL and UL speed
do a tracert to yahoo.com and copy and paste the first 6 hops(servers that globe has control over)


email globe at customercare@innove.com.ph
complain about the speed
inform them about the speedtest and tracert
give your phone number and account number associated with it.
complain. you paid for it.

[aitel]

get used to it... i have gobelines for so long and i have been complaining the whole time..wa jud silay nabuhat...nag-PLDt nalang ku...

[tawiwiwing]

thanks for the replies...i'll be emailing it to them soon, and i'm not keeping my hopes up...checking out pldt's offer as of now

[oisilener1982]

lahi2x lang cguro ta ug experience..kay sa ako full speed man ang makuha dapit sa don pedro cui duol san carlos main

nd basig sa international sites ka nag speedtest? try ang speedtest.net then test sa bayantel na server kay wala man ang globe speedtest

[nirdle_phogi]

unsa man ni ila gibuhat ron. murag mag-bago tali sila ug linya kanang underground na ba, kay didto sa leyte, nagkubkob man la kilid sa kalsada ilang gipanglubong ilang linya.? sa globelines daw to. basin mo-nindot na ila services apil na ang internet..