More high-value IT jobs
THE next wave in outsourcing and off-shoring has already arrived in the country and Cebu has been receiving a “steady” arrival of information technology (IT) services companies, said an official of a Cebu-based foundation.
But Bonifacio Belen, executive director of the Cebu Educational Development Foundation for Information Technology (Cedf-it), said more initiatives in preparing the Cebuano workforce for high-value services should be encouraged.
Belen, together with representatives from the Cebu Chamber of Commerce and Industry and four other delegates, flew for
Hong Kong yesterday to join the Hong Kong International Information and Communication Technology (ICT) Expo.
“We already know what is needed and we have to work so we will not be caught off-guard,” he told Sun.Star Cebu in a phone interview yesterday, adding that the growth of the country’s contact center industry is faster than that of the labor force.
Belen said the Philippine Software Industry Association (PSIA) has also confirmed to him that “high-end” outsourcing firms
have already started putting up companies in the country.
Knowledge-based
IT services are considered to be higher in value since it involves work that is more technical and knowledge-based. This includes software development, programming and animation, as well as back office processes in human resource, marketing and finance.
While a
Cebuano contact center agent is paid only 10 percent of the salary of his counterpart in the US in non-voice programs, Belen said that in
IT services, the pay of a Philippine-based staff is 40 percent of the US wage.
He said the same phenomenon happened in Bangalore, India when high-value IT services followed contact centers or voice programs.
Belen said present job openings in the country, though, are still the lower value tasks from the high-end IT services chain.
“At present, we are (still) getting the generic tasks. But in Manila, complex jobs are (also) starting to open up,” he said.
Most of the non-voice companies coming in are still from the United States while some companies that transferred from
India to the Philippines.
Belen said that an industry insider told him that more companies will be moving to the Philippines from India after realizing that Filipinos are “more service-oriented and diligent.”
Belen said Cedf-it has been training programmers in Cebu for Java but other programming languages should also be encouraged.
This can be done by intensifying on-the-job training for students taking up courses in the ICT field, he said. But he admitted that it would be a challenge to the industry and the academe since training would be difficult to implement without expert teachers as most Filipino experts in ICT are based overseas.
He pointed out that Indian ICT experts have started to go back to their hometowns to share their knowledge and help sustain India’s ICT industry.
He said the Philippines should also be doing the same thing by attracting Filipino IT professionals to help the industry.
During the ICT Summit in June, the Cebu ICT Council and PSIA will hold a one-day developer’s day where issues pertaining
to software development and IT services will be discussed. (DME)
Source:
More high-value IT jobs | Sun.Star Network Online