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  1. #1

    Default Samsung HDD Warranty?


    I have an SP0842N HDD that was bought exactly 1 year ago, and using this link Samsung Warranty Service - Rexo I was able to gleam that my HDD was covered until September 2010, granted its a website for U.K. customers and a Third Party at that, pero this got me doing some bit of researching, and I found out that Samsung offers a 3 year warranty for their new hard drives, including the one I have.

    So my question, which store in Cebu actually honors the 3 year warranty on this drives?

    I bought this from one of the bigger retailers here in Cebu, and their customer service personnel vehemently told me that Samsung HDD's only has a 1-year warranty.

    According to the link and screen cap below, Samsung HDDs do have a 3-year warranty.
    Link:
    Service Policy Warrenty SAMSUNG

    Screen Cap:


    Oddly enough on the Samsung Website for the Philippines there's no mention of hard drive warranty.

    P.S. There's even a 5-year warranty for some drives, according to this: SAMSUNG's Digital World - HDD Warranty Check

    Thanks for any help.

  2. #2
    1 year ra man daw na bro. mao pod na akong gkahibulngan nga 3 years man gyud unta ang warranty sa samsung.

  3. #3
    So my question, which store in Cebu actually honors the 3 year warranty on this drives?
    im looking forward to solve this mystery also
    same with WD<--- if iget something- mopost lang ko dire

    I bought this from one of the bigger retailers here in Cebu, and their customer service personnel vehemently told me that Samsung HDD's only has a 1-year warranty.

    murag nasayop istorya nimo ang CSp- one year warranty sa shop <-- but surely no earth siya sa 3years factory warranty

  4. #4

  5. #5
    Quote Originally Posted by infoseeker View Post
    So my question, which store in Cebu actually honors the 3 year warranty on this drives?
    im looking forward to solve this mystery also
    same with WD<--- if iget something- mopost lang ko dire

    I bought this from one of the bigger retailers here in Cebu, and their customer service personnel vehemently told me that Samsung HDD's only has a 1-year warranty.

    murag nasayop istorya nimo ang CSp- one year warranty sa shop <-- but surely no earth siya sa 3years factory warranty
    CSp pointed out to me that it was ONLY Seagate that had a 3-year warranty. 1-year ra gyud kuno ang Samsung, yeah I'm also coming to the conclusion that the CSp I talked to was clueless.

    Quote Originally Posted by infoseeker View Post
    have you tried this one

    Register Your Product SAMSUNG
    I'm using a Linux based system here at the office, doesn't display the page correctly. Might try it at home with an windows rig.

    Thanks.

  6. #6
    dili ba pwede ikaw mismo mupadala(RMA) sa defective part sa samsung main office? granting nga na register na nimo sa ilang website imong device.

  7. #7
    apila na lang tanan HDD ug RMA business bro infoseeker..para mahimo ka ug one stop RMA man..


  8. #8
    Because we are poor, shall we be vicious? vern's Avatar
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    Manufacturer warrantys are fulfilled by the manufacturer themselves ... not retail stores. What you need to find out if Samsung has a service center in the Philippines. When you request an RMA, you usually are given an address to ship to whether inside or outside the Philippines.

    Hard drives usually have a standard 5 year warranty from the date of manufacture.

  9. #9
    Naa to service center ang samsung dha to dapit sa capitol.
    Ambot lang kung pwede harddisk.
    Basta kato sauna kay pwede mn to laptop.

  10. #10
    Quote Originally Posted by vern View Post
    Manufacturer warrantys are fulfilled by the manufacturer themselves ... not retail stores. What you need to find out if Samsung has a service center in the Philippines. When you request an RMA, you usually are given an address to ship to whether inside or outside the Philippines.

    Hard drives usually have a standard 5 year warranty from the date of manufacture.
    sakto. in addition, ang tindahan dili na sila mudala sa full warranty sa manufacturer ang first 1 year ra ilang isupport.

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