COMMUNICATION SKILLS TRAINING
(also English Proficiency for Adults)

MODULE 1

This training consists of lectures, exercises, and workshops designed to increase
efficiency in your Communication Skills



COURSE OUTLINE:

Accent Neutralization
• Sounds of American English – correct pronunciation of the American vowels
and consonants
• Schwa Sounds
• Liaisons or “blending”
• Word and Syllable Stress
• Intonation or “Speech Music”

English Grammar Review
• Subject-Verb Agreement
• Verb Conjugation
• Verb Tenses
• Prepositions

Correcting Common Grammar Errors
• Filipinoisms
• Prepositional Phrases
• Redundancies

Workshops
• Mock Calls (call center agents) practice calls
• Be the Trainer
• News Reporting
• Mock Job Interviews with Job Coaching
• How to Use Signposting

We have been using this carefully prepared and tested lesson plan for our training and
it has helped a lot of our students get a job from Top Call Centers. Our reviews have
been very effective helping other students pass their IELTS/TSE and TOFEL test. Also
helpful for attaining promotions and gaining confidence.

Duration: 20 hours

For more info contact me in this number 09212865090 or 2671510 (24 hours hotline)