Pldt mydsl problems

[markeeinsik]

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need help guys.. im having issues with my pldt connection.. it started mga mid-august.. intermittent ang connection.. connected pa ghapon siya but mu kalit lang ug stop ang transfer sa packets then mu balik nasd plus ang modem(Ethernet light) mag cge ug blink nya loading ra ang webpage..

nag libog ko kung modem or connection problem..

lastly, ang ako ip address which is "dynamic" daw matod pa sa CSR sa pldt kay wala jud nag ilis.. karun rapud ko na aware na wala d.i nag change.. diba mag change mana ang dynamic ip address? 112.207.***.** ako ip.. mao bani kasagaran start sa ip address karun?

ni suway ko ug tawag sa CSR(which murag wala toy alam) ni ask ko kung pwede ma verify ang ip address or something.. dli daw pwede kay dynamic daw.. but katong first tawag nako.. ni ask ang CSR sa ako ip then ingon siya na ok daw ang ip address.. kapoy jud ka storya ang CSR nila..

thanks sa pag basa..

[rexsavellon]

ngano diay ni ang PLDT ron cge lge ug putol2x ang net...

[zarcon.phut1986]

kabantay sad ko sa oras na mo hinay ang PLDT sa 12 mindnight..help. wala pa nako matawagan ang pldt

[zarcon.phut1986]

need help guys.. im having issues with my pldt connection.. it started mga mid-august.. intermittent ang connection.. connected pa ghapon siya but mu kalit lang ug stop ang transfer sa packets then mu balik nasd plus ang modem(Ethernet light) mag cge ug blink nya loading ra ang webpage..

nag libog ko kung modem or connection problem.. <-- to answer this question..this is not a modem problem this is with pldt. if you will be calling back -pldt TSR ask them that i dont want to do troubleshooting again and you just want to resolve the issue...ask for the SLA. once they have provided the SLA call back pldt and go for billing for rebate as how many months that you have this kind of issue.
if you are not satisfied with the answers with that agent call back and ask for a team lead or manager... if they can not offer manager just ask them again i dont want to talk to you anymore..this is not against you this is against with pldt... as a consumer/client i'm not getting the right service that i have been paying for...so please ask you manager to talk to me so that i can ask her what going on with pldt... just wait and the agent will ask for your callback number but dont beliv just ask the agent that you'll wait on the line for the manager. if the agent hangs up..call back ang escalate the agent for releasing the call and escalate the agent to a manger. first on the call just ask for a manager right away. and dont tell the agent whats wrong...just directly ask for manager. <--this is not being rude ..we just want to make sure this will not happen again.
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lastly, ang ako ip address which is "dynamic" daw matod pa sa CSR sa pldt kay wala jud nag ilis.. karun rapud ko na aware na wala d.i nag change.. diba mag change mana ang dynamic ip address? 112.207.***.** ako ip.. mao bani kasagaran start sa ip address karun? <- to answer this...when we say dynamic this is changeable...static ip is expensive: pathetic agent dont beliv sa agent...beliv what you learned..heheh

ni suway ko ug tawag sa CSR(which murag wala toy alam) ni ask ko kung pwede ma verify ang ip address or something.. dli daw pwede kay dynamic daw.. but katong first tawag nako.. ni ask ang CSR sa ako ip then ingon siya na ok daw ang ip address.. kapoy jud ka storya ang CSR nila..
<--most agent wala kau sila alam...hehe..sorry pero daghan na kau ko na encounter ani...90%
thanks sa pag basa..

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PEACE bro.

[boyguapo]

ang mga agent bro, ang ilang ge apas kay sales ra jud, wala jud sila kahibalo kong unsay stable.

[sercor::jhumzki]

pag abot sa ilang business plan/fiber line kay nagkalitse2x na ang connection, kung tawagan nimo ma.ok na ang connection.

[zarcon.phut1986]

the more we call tingali mas nindot arun the more rebate...hows that?
heheh...

[patrickbarcos]

pag abot sa ilang business plan/fiber line kay nagkalitse2x na ang connection, kung tawagan nimo ma.ok na ang connection.

tawagi nang company niula oi...abtik raba na sila maningil dayon ang service kay kromg-krong usahay... ug mas maayo ana musulong kag opisina..makarelate ko ana kay nakasulay ko...gawild ko sa ilang opisina ayha pa giayo...

Data Entry, Data Entry Jobs, Home Based Jobs, Work At Home Jobs, Online / Offline Data Entry, Internet Jobs, Online Paid Jobs

[lady_c]

pareha ra man ng duha ka network company oi. puro kusog maningil pero kung naay problema dugay mo action

[Fappening]

Mga master, ok ra ang connection sa pldt dre sa talamban area? Atbang jud sa sunny hills division?

Tinuod ba na mu implement na og cap ang pldt next year sa ila mydsl?