Originally Posted by
2001orangess
yes i am from the US. when i worked in retail there were rules about returning things, however if the item was still sealed you can return it within a certain time. this ranges from items like dvd players, computer products, video games and even movies. the thing is that they have to be sealed. some stores, will even take returns if the product is open, however they charge some kind of restocking fee.
i had my share of buying bad products, but when i open the product, i would never return it.
i know its not a right but most, if not all companies will take a return if the item is in the original wrapping with the receipt and within a specific time.
when i worked in retail, i would actually build relationships with customers. if they ask me questions, i would give them my opinion, if i didn;t know, than i would tell them. it came to a point where i had certain customers buy xbox, halo2, xbox 360 and other xbox games at my store because of our customer service.
@NEO I worked for gamestop. the biggest video game retailer in america (well except for walmart) i was also the manager of my own store. when we had parents come in because their child had the same game given to them by relaitves, we would gladly let them exchange it provided they have the recipt and it was still sealed. just imagine how many returns we get during christmas.
whether or not i came to your store 3-5 times i think is irrelevant, what would happen if my gf gave me the same game. that would mean that i would have two of the same game.
just an fyi, i wanted to return the game for the memory stick so that I'll have a memory card to use right away. to be honest with you, i was actually going to purchase it (inital d)a little later on because i would perfer to have the psp with the memory card so he can play.
if i returned the game and got the memory card, you wouldn't be really losing out on anything. actually, the whole situation would have made me a repeat customer because like i said, i would have bought the game again (albiet a little later on), btw i was actually contemplating getting with a modded xbox.
btw, im not offended.
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