
Originally Posted by
W108
Usually an email directed to the VP of the Credit Card Division of the any issuing bank would resolve the problem. In my case I also sent a formal letter through registered mail to the same person, as well as a phoned in complaint regarding fraud and fraudulent acts committed by their banks. Sometimes the bank does issue "Pre-approved" credit cards in the hope that the intended receiver will just accept it, but I never do. In my case, I did get a formal replay that the cards in question were cancelled. Besides, pre-approved cards still need to be activated by their recipients. But that's beside the point. The issue is the abuse of personal information.
No banks can be trusted, because of the fierce competition for a limited market. Hence they resort to unethical methods.
In your case, it was indeed fraud, because you received a billing statement. On a card that has yet to be delivered, no less. Check the paper trail. You might be able to request for a copy of your application to see who applied for the card (if there is a picture attached), or to see who the agent for that application was, because I believe the said agent can be party to the fraud complaint. Was your signature forged? Or is the signature totally different from yours?
Sad to say, the way personal information is being handled by corporations nowadays leaves us wide open for fraudulent acts and violation of privacy, especially when they need every centavo they can get their hands on. Every misplaced CV, bio-data, and application form and billing statement is in itself a potential risk.
Good luck and do let us know how things work out for you.
i totall agree with you. i have a question though. are there any pre approved credit cards here in the phils? i know that they do that in the US where they send pre approved cards for people who has good credit standing but im not sure if that also applies to us here. and i noticed that the banks are stricter now with their requirements. like bdo for example, if ur a call center agent, you have to be with your company for 2 yrs for you to be approved. and for self employed you have to have a gross income of 480,000 yta (from the brochure that i read but im not sure if its the same for the others).
but i dont know, i could be wrong. maybe they do send pre approved cards to those who are really rich.