Comments on Qualfon

[icon_king]

hala, di mani ingon ani sauna katong pag biya nako sa qualfon... karon daghan na diay mga problems....

[MinuteBurger]

naa lng ko pangutana bout orientation og training.... pila ka minutes ang lunch break? cla mprovide sa lunch or kami?! heheheh kai mgdala jud kog baon bah pra mkasave... bwehehehe....

[xxbanbanxx]

ingn akong kaila nga ni apil sa orientation ganina nga grabe kuno ka nindot na ang Qualfon... mao iya ingn..

[S i L e N c E]

ahak apply ko ganiha ud2 sa qualfon... RD man d.ay sa HR... monday-friday raman d.ay pwede... mga bro pm me sa tips beh unsa angay ug unsay dili angay buhaton...

[onenet.cebu]

ganahan ko mo apply call center kay wala ko work. nyahahah

Find Call Center Jobs ? << try gani ninyo kung dili mo ganahan mo palit og sun.star inig ka sunday.

[greywolf]

ingn akong kaila nga ni apil sa orientation ganina nga grabe kuno ka nindot na ang Qualfon... mao iya ingn..

thats right. sauna bati jud sila pero nagka nindot na ron and nagkadako. dako2x na pud sweldo ron compare before pero ang trabaho same ra dili jud stressful. di jud maglabad imung ulo.

[greywolf]

ahak apply ko ganiha ud2 sa qualfon... RD man d.ay sa HR... monday-friday raman d.ay pwede... mga bro pm me sa tips beh unsa angay ug unsay dili angay buhaton...

monday nalang bro. just be yourself lng and relax. anyway kung di ka kapasar sa interview, ila man ka i.undergo ug english training.

[MinuteBurger]

naa lng ko pangutana bout orientation og training.... pila ka minutes ang lunch break? cla mprovide sa lunch or kami?! heheheh kai mgdala jud kog baon bah pra mkasave... bwehehehe....

i.up sa ko ni akong post kai wla pai nitubag... hehehehe

[handsoff241]

Am just a necrophite at Qualfon, but nevertheless I've tried working for a call center company for almost 2years. Now, Qualfon is not all that bad but it's not good enough though. Just to be more specific... Here are the things that I don't like about the company and I'll start these from my days in training for production.

•Yes, they are not so keen with regards to their hiring process and that would be an advantage for those who are not so excellent with their english skills, but not a good start for a call center.

• Very filipino time. when you say 4am, expect that they will release you by 5:30am or if you're lucky enough by 5:00am the most.

•QAA (quality assurance analyst). You will likely listen to the very same feedback/s over and over again. And take note.. Not just your own feedback/s but the feedback/s of the other agents as well, that alone would take too much time since there are atleast 15-20 agents in a team.

•No seats available for the agents. you can see agents gathered around the waiting area. (not that I'am complaining if I'am on idle.)

•Bio`break and lunch break for a good of 37mins?! Hell NO! and for those who are following their impact30, it's not really a nice idea either.

•Days off aren't at all organized. Sure you can request for a day/s off 2weeks ahead, but I guess change of day/s off shouldn't be on a weekly basis.

•With regards to their english policy. Well, I don't think they even have one.

•Headsets are not all that good. Like hell, you have to shout for your customer to hear you. Like we have tube/s that would work better but they don't provide them not unless you are a newbie.

Now, if the company would want their agents to better serve the customer, then the company should also better serve their agents. Provide and equip them with the best technology so that you won't hear your customer say " Your quality of service is deteriorating."

Now, now... That is just me talking...

+1 please

And one more thing, the information regarding the products and the updates are not properly disseminated.

[handsoff241]

naa lng ko pangutana bout orientation og training.... pila ka minutes ang lunch break? cla mprovide sa lunch or kami?! heheheh kai mgdala jud kog baon bah pra mkasave... bwehehehe....

1 hour or more but if your trainer is strict you will stick to the 1 hour