Are call centers affected by the global financial crisis?

[diane_17]

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yeahp.. since daghan companies ang nag lay offs, the news said that call centers can absorb most of 'em pa daw just as long as qualified.. naa may thread diri bout sa mga foreign companies na mag lay off this 2009..

[bilyotoy1]

mao lage naka way ayo dha.. kusog manaknak.. kusog mag hire.. ngitaan kag sayop. taktak.. then hire napud.. vicious cycle of callcenter life.

[leoricknight]

Yes, affected sa crisis and callcenter...soon they will be laying off a lot.
they are filtering. They layoff a lot and hire new ones but lesser pay and
lesser workforce.

[HenryLiwanag]

Definitely affected ang call centers. Lesser traveling alone already affect the call centers.

[gikapoy]

mas mo prefer sila sa labor jud if mag outsourcing labina na sa Asia kay barato ra jud kaau ang labor ingon sa akong Tiyo nga naa sad plano mag outsource diri.... UNsaon nlng kung manaktak ang Sprint... wla na tay high flyer og maximize ani.... faet...

wakekek
maximize lagi

daghan pa slammer diha diha??
wakekeke

naa jud mga baga nawng nga agent nga pun an ug additional lines ang customer hehehe

[YUE]

in a way affected man gyud ang call center however it really depends on the clientele nila. They would spend more hinuon sa BPO due to cost. BPO industry wont comeback sa states na oi. they will maintain on what they have, if they wont choose the philippines then they can always outsource to other asian coutries, btw, vietnam is trying to prepare for the BPO industry already... mas cheaper ang ilang cost...

[Hot Ice]

Murag wala pa kaayo as of now, maabot ra gyud gihapon cguro ang time. Ang mas affected sa pagka karun kay ang mga clients (accounts) man dli ang BPO company.

[FrozenThrone]

I think wala man kaau... advantage tingali mura kay off course sa recession sa states some companies there are closing and others would outsource here kay maka save man cla ug dako if i-outsource nila diri. kabantay ko daghan small na call centers ang ni bloom diri sa cebu karon ... mura mas mo pabor ang call center industry diri sa philippines labi na sa cebu sa recession pero manghina-ot ta na mahuman na ang crisis aron makabangon atong export industry...

Western Wats Phils - kani na call center kay apektado jud kay grabeh tinak-takay nga ipa-agi lang ug suspension aron daw dili cla kabayad ug separation pay... mao akong nadunggan na chika sa uban gikan didto. From a 1000+ employees they went down to less than five hundred, I don't know how true. Even ang mga supervisors na agay unta pabalikon ug dial ilang gipang suspend kay kono dagko ug sweldo. mas ilang gipabilin katong mga kagmay pa ug rate... aron mas maka save sila....

ambot lang kaha kung unsa pa na call center ang apektado kaayo sa crisis so far Wats ra akong nadunggan...

[cellphonesavior]

call centre agents are only temporary and the world is being affected by retrogression so it means that temporary workers like call centre agents are affected. What regressed in US will really affect them cause US get services mostly to Filipino people...

[chOi0416]

affected... for sure mu gamay ang call volume so what's the use of paying a lot of employees if mahandle ra sa lesser number of employees, makasave jud sila...