
Originally Posted by
purpleswitch
I was assisting some new agents at 14th flr this morning around 5am-9am philippine time,,,,
and i was so shock coz there are a lot of hands in the air.. and the supervisors don't know what to do.. me and my colleagues are laughing because it was so funny that some of the new agents are asking some assistant in every move they make.. just a simple issue and all they do is to follow the flow still they will ask you "am i going to press next? or should i continue".. i ask one of the agent if they are still a nesting agent and they said they are already in production...
im not trying to brag about our abilities but it was so shocking that they are already in production and still they don't know what to do..
when we were still on the 2day of our call we haven't got to the production yet we are already confident and knows to handle some issues...
to all the incoming agents of Q... i wish all the best and god bless...
be confident guys.. don't be scared.. take all the risk...and im sure you will love the things you've done as much as we did...
kay ang training karn d naman gud pwd ang webcsr i kuti2 swerte au mo ato na time kay ig training ninyo pwd magamit ang csr ug live na numbers jd karn amo training mora rag discussion ug power point human way mock calls way hands on daun ni ask mi sa trainer if pwd ba mo try2 me ug mock call nya kausa ra jud daun activation ra pa jd na pwerteng sauna dapat hands on jd ang training pareha sa uban col center ako na work before para ig dial saun ra kaayu mao daghan magkara2 ig first day sa dial kay puros ra jud lecture ang training mora rag ga klase maski pag transfer sa call d gud kabalo ako kauban kay ang pag explain sa trainer pinaspasay nya verbal ra,maglibog lang ko nganu mo prefer sila ug tabi2 sa classroom na mas maayu man jud na handson dapat