CELLPOD, selling low quality phones!

[jcgoyong]

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if you can find a way to make your customers happy, i think wala naning ing ani nga istorya diri.

ay lang sad kaayo ninyo huna2 a nga alkanse mo og mag replace mog unit within seven days anyway, ilisan man jud mo sa manufacturer kung under sa condition sa warranty factory defect gyud na.

wa man sad siguroy angas nga customer tuyo on og guba ilang unit within that time frame.. simply put, make it easy for your customers nalang bah, di nalang ninyo lisod lisuron kay mao man gud nay sagad reklamo sa mga customers.

i hope maka kita mo sa point namo as a customer.

bow.

ai sis. yaw nlng hasola imo kaugalingon. naa pay daghan pili-ang tindahan nga 7days ihatag.
fair and HONEST competition ra na. good luck nlng sa tanang TRUSTED cellshops

as far as i know, Junrex only gives 3days replacement policy pero JUNREX ka pa!! tried and tested! satisfaction CERTIFIED

"It takes 20 years to build a reputation and five minutes to ruin it.
If you think about that, you'll do things differently."

-Warren Buffett

[muzikfreakah]

Sorry guys, but the way I see it:

1.) His first issue was solved via memory card replacement
2.) His second issue, he wanted it to be replaced, which Cellpod has a their own 3DAY policy (I wanted to find out if he knew this before he bought but he did not answer)
3.) Sticker, Nokia Care did honor it. Nokia is the Manufacturer, you can complain their and they will replaced the unit if found defective gyud, through experience, they may even provide a service Unit while waiting. Since the last Company who had their Hands on it and flashed it was Nokia, I think they should answer you first on what is happening to your phone.

TO be fair to everyone here in Istorya you have to analyze all the facts and deal with them one by one.

In this case, CELLPOD has already posted a number so they may discuss it but the owner hasnt contacted CELLPOD yet.

CELLPOD: I suggest you put a hotline number on all your outlets to deal with your customer concerns so their inquiries, complains, concerns can be dealt with properly in your shops.

If The owner of this thread will not answer any of my questions I am locking this thread by tom morning.

And a tip to everyone before you buy ANYWHERE:
Know their policies and Respect it. If you bought there, that is confirmation that you agree to whatever policies they have. You can't smell spoiled milk, drink it and then complain that it is spoiled.

[samamar21]

with this complain hesitant na mi moanha inyo store!!! improve your customer service!!

[towperuX]

the first thing that i consider in buying something is customer service jud...if they can provide me the kind of service that i will be satisfied above my expectations then i will not hesitate to buy their product.