Pure customer service or TSR?

[planet_ttc]

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TSR jud. End of story. Hehe..

[princize]

Technical Support has a better salary than pure CSR (customer support) but sales representative, mas dako pud xa sa technical but it depends sa imo performance. Some of the companies really do give better compensation to sales representatives. Xlibris is one of them.... Kung mag-technical ka, according to feedbacks of my technical support friends in call center, lingaw xa kay dghan pud ka makat-unan and mas challenging daw keysa CSR... It really depends on you if unsa imo pilion.. kung asa ka mas comfortable and happy.. anyway, if you really love working in such field, you will never find it boring...

[planet_ttc]

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[mariaClara]

Im thinking twice of being in a tech account, just dnt knw why exactly, maybe the fact that im too techy gets me bored real quick.

maayo diay ka kaayo bro..

[planet_ttc]

Nt really, m just aftr the ryt kind of acct. Nt lyk b4 na mobile. Wa jud ko ganahi ato.

[roadrash09]

Nt really, m just aftr the ryt kind of acct. Nt lyk b4 na mobile. Wa jud ko ganahi ato.

Good luck, Sir/Ma'am.
Me, I'm in my 6th call center looking for the right Tech account.
Same situation here.

Suggestion:
Try Dell in E-Tel. They turned me down..

[AntitaniC]

You can have more beneficiaries if you're a sales CCR, mostly when you sold a lot of products

TSR's just waits for kudos calls.

[planet_ttc]

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[planet_ttc]

You can have more beneficiaries if you're a sales CCR, mostly when you sold a lot of products

TSR's just waits for kudos calls.

yep, ur right. I had a take before with eperformax, i didnt bother cuz they'l gv me 150/day til training end. Wtf! Then after training, di pa jud sure if may offer na. I think il try jpmc muna.

[AntitaniC]

yep, ur right. I had a take before with eperformax, i didnt bother cuz they'l gv me 150/day til training end. Wtf! Then after training, di pa jud sure if may offer na. I think il try jpmc muna.

jpmc is hiring people with 6months experience. you already have that?

TSR's queues a lot of irate callers. because most of the customer calls expecting to have their problem solved.

in the end their are some issue cannot be fixed due to technical errors. customer gone berserk.

Poor TSR's shields of the company.