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  1. #1

    Default JUNREX SmartBro has no SIM!!!


    always check inside the box when buying SmartBro!!!

    especially if it's from JunRex Ayala!!!

    i am an avid customer of JunRex Ayala but sad to say i am very unlucky when i bought a SmartBro prepaid Plug-it on Dec. 4. i did not bother to check what's inside the box since it's my second time buying the product. the shock came when i opened the box at home, it has no SIM!!! astang malasa!!!

    the worst thing is when i tried to return the box the next day for a replacement, the folks at JunRex told me that i should call SMART (talk about after sales service). in the end, we convinced them to call SMART themselves but guess what, they will not give me back my money until the matter is resolved. i followed up with them for 1 week but the problem has not been resolved. ambot kung kinsa sala, SMART, JunRex or ilang distributor.

    pero ang sure, akong P995 charity na lang ug ang JunRex customer service very disappointing!

    pasensiya na kung panagsa ra ko mu-post, pero reklamo pa.

  2. #2
    naka seal man kha boss

  3. #3
    naa napod ning junrex...

  4. #4
    dapat check before anything...

  5. #5
    Quote Originally Posted by 666satan View Post
    naka seal man kha boss
    sealed siya pero sa akong observation, sa ubos lang ang sealed (black arrow) pero ang sa taas (blue arrow) pwede ra mabuksan dayon. banga sad ning packaging sa SMART, dali lang matamper.


  6. #6
    Quote Originally Posted by samsungster View Post
    dapat check before anything...
    lagi, kompyansa ra kaayo ko.
    sige naman gud ko ug palit diha sa JunRex.

  7. #7
    that's business for you...... poor costumer service jud ning Junrex ai...

  8. #8
    e open mn na nla dapat b4 ihatag sa customer para ma sure kng complete ang package

  9. #9
    oi..kadaghan naba ug complaints aning junrex..mas masaligan pa diay ang moros ani..hehe btaw ang kanag seal possible pwede na maduwa sad or bacn wala lang jud daan na..

  10. #10
    how sad TS.. na-ginamos na gyud tuod imong 995..
    unsa man say sulti sa smart ani? la ba dia ni warranty?

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