You could use this . Please refer below...
Courtesy is as important in speaking over the phone as in talking to people face to face.
"Hello" is the most proper way to answer the telephone at home. However when or if you work in a company and your job requires you to answer phones, check with your colleagues how to properly answer the phone in your company's culture.
Usually, the proper phone etiquette is to answer with the company's name first, "Istorya.net's, Good morning!"
When you talk on the telephone, always remember your voice quality. Try not to shout but speak clearly and distinctly. Express yourself clearly and concisely
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