HP Deskjet D1460 problems!

[clintznet]

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hi there!!! I work before for hp technical support. Ang akong masulti ana sa imong problem kay kung maka experience ka ug mga paper jam, nya ingon pa gyud ka nga dili permi gamiton nimo ang printer, basin ug hugaw na ang rollers sa printer

t/s steps:

Paper Jam issue:
1. unplug the printer adapter
2. open the back access door of the printer
3. Get a lint free cloth moistened with alcohol or a distilled water
4. clean the rollers of the printer

No reaction after you press print:

1. try to check in your control panel> printers and faxes if the printer icon says online and theres a check mark on the icon (meaning it is set as the default printer)
2.double check if there are no printer job stuck in the printer queue. If there are any print jobs stuck on the queue try to cancel them all: right click on the printer icon, select cancel all documents
3.try printing again after you cleared all jobs on queue.
4.if the icon says printer error sometimes you need to restart your computer
5. after restart, still it says printer error, you may need to reinstall the sofware as well the drivers

Note: if you encountered any problems during reinstalling the software, usually when was working with hp we do usually do remote access with the customer because we need to check the registries and do full clean up process

for now i can teach you how to do the 3 basic types of clean up processes

there is what we called level 1, Level 2, Level 3, Level 4 clean up process

you can access these files by browsing the cd of the printer

Steps:
1. Insert Software installation cd of the printer
2. Browse the cd
3.go to the Util folder
4.go to the ccc folder
5. there you can see the clean up processes
it will says example "uninstall_L1.bat, uninstall_L2.bat and so on..."

after these steps try reinstalling the sw

Note: If you are using an hp computer do not perform Level 4 Clean up...

With issue sa pop up: usually if you installed the sw and driver correctly and after it is successfully installed it will ask you for an online registration and you may just answer "don't remind me again"

but if the pop up keeps poping out everytime you turn on your computer. I can say that the software is not installed correctly or there are corrupt hp files on your computer system

for now ari lang sah kutob aheheheh.....

I'll be checking you thead nalang kung unsa result after perform na nimo... ^_^

Hp tech support b4 sa teletech cebu.. aheheh

[istoryanimo]

call this number 3459441 - 43 look for Rene. MSI ECS

[frey]

maayohang clintz oi. thank you very much for the detailed process. naka tabang ni nako

[mo0nstar88]

if dili gihapon just use your warranty replacesan na nila.

[bsequino]

try to consult your retailer kuno if pwede dad.a didto pra ma test didto sa ila. if ok didto sa ila then try and check your pc for problems particularly your driver installation

[clintznet]

naa pa problem u printer? kay give pako more troubleshooting steps.... pero if found out na guba ang unit and then still has warranty much better to replace it to the store where you purchase it because usually when I still work with hp at teletech kung guba gyud ang unit dapat gyud na replacesan. dili naka dapat magsuffer sa product kung guba gyud

[paultadz]

pa Ot ha.. heheh kaya ra ang account bro? trainee ko karon.. hehehe na hadlok man ko woi.. heheh

[bha-iegz]

bro,

dalha na service center sa HP para ma check nila if naa ba jud problem ang unit. Naa ila office escario near MDR office before.