
Originally Posted by
yvemale
Pls be aware!
Last January 2, I purchased from Watson's Elizabeth Mall Branch using my BDO debit card to pay. The counter personnel denied my BDO debit card usage because idenied my transaction bisan prepaid ni. This humiliated me so much prompting me to pay for CASH instead on my purchases. Gladly I had enough cash although I don't normally carry cash relying on the services of BDO's well advertised debit card service!
After updating my account, I found out that I was charged the amount of o paid in cash for the watson's purchase. Upon investigation with Watsons records, I indeed paid twice for the items I purchased! I reported this matter with BDO . To date, no action has ever sufficed despite promise of credit 3-5days!
Then again, I noticed another transaction which was debited from my account last 1/09/09 however to my glee, it was credited back immediately.
Is this becoming BDO's habit? People better be warned and keep your transaction slips! I'm glad
I maintained all the evidence against a banking entity who could not do anything to correct the mistakes of their personnel or any their technical mishaps!