Boycott Pier One (Parkmall)

[vanjhnn]

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hahaha, ning hilom bitaw si cheaptech. I am very curious with what he has got to say now.

[wolfhound]

overused word here, COMMON SENSE!!!!! hahahah

[cheaptech]

I've heard about this story.
It's true that we all need to put everything in papers for this.
On the side of the organizers, you guys should not be doing verbal agreements anymore.
Maybe you already experienced verbal agreements with places/venues before and it turn out well but unlucky you are now they didn't fulfill there promises.

I heard also that one of the biggies of the place shouted at one or two of the waiters in front of the President and General Manger of that company. Luckily, Japanese people (most of them) just ignore this kind of attitude when they are not on their mother land.

A friend of mine overheard a conversation between one of the employees and one of the biggies there, the employee asked if they can use the musical instruments, and the latter replied "Do you know how expensive 'Pearl' (a drumset) is?". WOW!

I knew that the company who held the event there already made a full payment. The contract between them states that 50% MUST be made after signing of the contract, but the company already paid in full for the food and drinks. The dues left is the champagne used for there "Kampai". That's 9K+. That company is already used to paying full what's in the contract and pay later for the remaining dues later (if there is) and YES they have a Word of Honor.

One thing also, no one is bringing a checkbook that night. It has been agreed upon by the organizers and the management that excess should be paid after the event. Maybe the term 'after' is ambiguous but it's not RIGHT after the event. This is a big company and they have a reputation to protect. They will not just migrate to another continent just because of 9K+. And oh, I heard that they made this payment last month. Basing on that, dli na man siguro malugi ang venue ana. Nagamit pa man gani siguro nila ang bayad para mopalit sa ingridients na ipakaon sa costumers nila starting November until sa event sa Company =).

One of the definitions of 'EXCLUSIVE' based of Google, "not divided or shared with others". How come naa lain people makasulod sa place na exclusive?

If you're the one involve in the negotiation for this event, is it you're responsibilty to remember the person you are in contact with? How come one of the biggies of the venue didn't know the person? That biggies called by name the wrong person when that biggies is in the event to "facilitate".

Also, when the President of that company was delivering his speech, a 'blender' was turned ON in the bar and the sound is very irritating because the bar is just beside the President. Do they know good manners? Why is the 'blender' tuned ON? Ahh, a customer from the not 'EXCLUSIVE' area order something to be blended..

I am also employed in a company owned and ran by people with the same nationality as that of the one who is poorly served by the venue they used for there event. My sympathy is for them.

Every Human Resource Department of every company here in Cebu can communicate and make recommendations for things that could benefit each other. I hope it won't come to this. For this not to push through, both sides must talk ASAP.

I thinks the organizers just trust the management of the venue that they don't even bother to put everything in writings. Maybe next time, everything must be in writing. Everything as in how many times you can use the toilet to how many times you can go IN and OUT of the place. Silly!

Lastly, when you are at work, imo ba dad-on imong bata sa imo workplace?
Naa man gud dako-dako sa venue nga nagkugos og bata dayon shouted sa waiter in front of everybody else.

Happy holidays...

Gamit ug band instruments? hmmm... PUGSON pa ug bayad inig homan.... WOW.. PAET..... no sense at all.... maayo wala gyud pa gamita.... SAON na lang....

Common sense ngano sa BAR gi pa speech..... AMBOT... you have blenders there.. DON't they know it is the bar?

Inconsistent na gyud... YOU HEARD?

the AUthor SAID.. "NI ULI NA GADALA UG CHECKBOOK"

YOU SAid: " walay gadala ug CHECKBOOK"

Make up your mind.... Here's more SAKE...... cheers....

Exclusive.... nya di maka bayad? ambot again.... no words can explain....

"BAYAD AFTER".... Gusto sa Thread starter Bayad days after.... Well the manager understands Bayad after as Bayad homan tanan....

Well that is the S.O.P in any event. Pay what you consumed.......

Sorry kay lisod kaayo ang meaning sa "BAYAD AFTER"

Well kung sa COURT pani... aw you know what will prevail..... "Bayad AFTER" mag himo ug new dictionary....

[cheaptech]

@ cheaptech tga pier one ka?
mga sayop man imo comment uy... unsa diay ning pier one carenderia kay wla nay pamalit ug lamas pagkaugma, kung ako tag-iya sa pier one nya worker tka ifire-out jud tka kay mas gpaubos man nmo samot ang pier one sa imo gpanulti. maypa dli nlang ka mo comment. i agree with everybody na moingon naa gmay sayop ang organizer. but katong mga customer sa pier one dli sad tawn to mga alien uy na wla nagknahanglan ug respeto. kung kasabotan man gni ma verbal or written dpat tumanon and that is called common sense (kasabot ka?) restaurant is a bit part of hospitality industry, asa man ang hospitality adto. ako im in the hospitality also naa mi restaurant never pa in my entire 2 years dri nag-ingon ana mi sa guest. mahutdan nman gni mi paagi unsaon pag please ang guest pra lang jud dli cla ma offend bsan gmay lang nya itreat na hinuon ug murag mga hayop. mohatag pa man gni mi ug complimentary dessert or unsa ba dnha bsta medyo nka feel mi na wla kaayo na satisfied ang guest. moingon pka tawagan ang shangri-la, plantation etc, ikaw daw tawag ug ingon ato ba jud ila paagi aron mkahibawo jud ka kay ikaw man ang wla khibawo cguro sa patakaran. mo-compare pa ka sa catering na lahi ra tawn kaayo na ila set-up uy. sa amo dri if daku jud kaayo na event mo demand mi 50% downpayment, if moingon or mopasalig ang organizer na pagkahuman na cla byad or i-bill lang sa ila ofis whether verbally or written mo-gamble mi. kay sa business knahanglan jud ta mo sugal. cguro nman sa tga pier one kbalo cla sa background sa ila guest company gud to. in the first place ila jud unta gi-background check ug dli cla sure sa ila guest. sakto ba ko mga istoryans?

@ gotdalife

ayaw sad ng boycott bro, grabe ra sad na, htagi sa chance tga pier one mka explain sa ila side or mkahtag sa ilang apology sa inyo. dpat lang sa ma aware ang owner ani or ang top management bsin wla cla mkabalo sa gpangbuhat sa ila mga tawo. htagan sa nto chance ang tga pier one na usbon ila management.

Well you can't please them all......

This is the category where it belongs.....

in this business you can't expect 100% will be happy and satisfied.

@ALL kanang sige ug yawyaw.... ABLI ug inyong RESTUARANT para kasulay pud mo bah... unsa ng YOU CAN'T PLEASE THEM ALL.....

[cheaptech]

naa pakay ma tobag cheaptech? para mu taas ang thread ba hehehe lingaw ni da

mery XMAS

pag abli lagi ug Restuarant...... and get experience....

para lingaw pod ka...

[wolfhound]

pag abli lagi ug Restuarant...... and get experience....

para lingaw pod ka...

actually walay koy gi labanan bro.. na lingaw lang jud paminaw diff sides...

IMO, in every misunderstanding, no exception that both parties have faults. no matter how right u think u are.... We are not perfect after all.

i think everyone agrees with me let bygones be bygones.. Xmas bitaw ron

Make Jesus Happy!!!!!!

Merry Xmas IStoryans!!!

[TeebLala]

ikaw pangutana..... unsay pasabot ug BAYAD AFTER?

tag iya ko catering. i usually allow costumers to pay the excess after the event like 1 or 2 days after the date of the event like tom. or day after tom. usually they are the ones who deliver the check to my office. because it is stated there that full amount has been paid. And the once that has exceeded during the actual event will be paid after(after here usually a day or two if it is a company since they usually aline there budget for the event) and 10k wont bring your business down. usually you hire someone to do background check for the status of the company or people who wants to use the venue as they say offices dont disappear 1 day and you always ask what type of an event they are having so you can be prepared.

@cheaptech
if your restaurant just have enough money for 1 day then you should have close it a long time ago. usually your capital should have a buffer at least for a weeks worth of food in case price go down you can buy many esp. if the ingredient is very useful.
I wonder if your an owner or an employee of a restaurant. if your occupation is one of those then either you should be fired or close down your restaurant. when your buffer for ingredients is 1 day maybe your dishes taste bad because of lack of funds for ingredients.

when you say costumer satisfaction it means they must be satisfied 100% but there are times this are not accomplished so we do the best that we can do in this situation like apology or free stuffs. usually that drives them back to your restaurant. even if the deal or terms are verbal all should be present during the event. if you know that you easily forget details right it down your the one responsible not the organizer.

the blender thingy, a speech/opening remarks or whatever thing is done should be respected always. the blender turned on in the bar should not be done can't the waiter wait for awhile after the speaker is done speaking? even if its a bar they should always know the sorrounding once again costumers always right no matter what type of business you are in. i know in pear one the band instruments and the things the DJ uses are near the bar how will you extend the mic to the other end of the room?

i dont know if you ever know the word "common sense" because i think your the one who has no common sense. if its exclusive you have to sacrifice the space and let the one who are there to enjoy the place until the time is up.

Band. if the band that is promise is stagecrew they should have told the organizers of the event that the band is not available since bands do have their own schedule and you migth want to check their schedule ahead of time so you can notify them. the instrument can be lent to the guest but they should pay if there are damages after. since they already said and agree about it, it is ok for them to use but you may instead give them time limit as a way to minimize damages.

cheaptech if you ever go to a catering service or organize an event tell them your cheaptech so if you will be my costumer i will decline all the once you said are not part of some deals we give like pay later, instrument usage and other stuff. i'll tell the manager to disallow all of this.

till next time very busy here at the restaurant too many costumers to please. i'd rather please them all than argue with you. maybe you should open a restaurant and tell me the name of it so i can go visit there someday.

Happy holidays! God Bless!

[Sol_Itaire]

^are you kidding? you'd turn down a customer just because he was "cheaptech" of istorya.net? That's the worst customer service ever, don't you think?

cheaptech or not, a customer is a customer and if you have a deal or something put everything down on paper and have a ball giving professional, excellent service.

I'd really like to hear Pier 1One's side of the story. was thinking of calling the management myself. let me think.

[cheaptech]

@Teeblala...

no stupid manager would harassed and insult a customer UPTO A CERTAIN POINT?? walay ma ABUSO kung WALAY mag PA ABUSO..... There are limits to give customer satisfaction.... ang-ang mo tuwad ka if ingnon ka sa customer... just to please them....


Again going back to Bayad AFTER.... laymans term... you pay what you eat or consume...
now if your catering service has a different meaning for BAYAD after. That is your discretion.....

and about the mic thing... you could request a megaphone at another place... DUH!!!! or a minus one system at a different spot if you don't like a megaphone.... KAMPAI....

As an example.... GRAND CONVENTION, WATERFRONT, MARCO POLO, SHANGRILA requires 50% down and payment at the end of the event.

Weddings I know of are paid once all the guest have left.... I AM 100% SURE OF THIS.....I have seen it many times...

Use instruments it was hard enough to let them pay for what they consumed.... ALL THE MORE if the instruments get damaged.... simple common sense.....

if I know the name of this company... I will tell most restaurants NOT TO HAVE A HEADACHE... let them go to a PONGKO-PONGKO.... so that they will understand what is BAYAD AFTER.... KAMPAI..

[TeebLala]

hey cheaptech if your talking about common sense naa ba diay costumer mu ingon sa manager nga tuwad weird maybe wlay skwela ang costumer ngano pa ana on nya ang manager. dli sad bogo ang manager nga hasta kana na request apilon.

Haller mag megaphone ka sa restaurant how funny... minus one system hahaha ngano mag minus one man gud tawn para unsa mana maka solve bana sa problem

i know other restaurant lets you pay 50% downpayment pero the company already paid 100% for the event except the excess on the day of the event aint that enough to give them chance for an exception? 100% for a party is lot of money you know and 9k is less than 5% of the total amount.

instrument thingy i guess the people who is borrowing knows a lot about those instrumeny since they know the description like the drum set darthevan i think specified in the earlier post. they should know how to avoid damages if they use it since destroying them would mean they pay way higher than the normal price of the instruments.

@sol
hey why you think your such a goodie. was just kidding about that stuff what manager would be stupid enough to ask every costumer if he is cheaptech? even he can be serve to full satisfaction business is business and no people can be decline unless there are terms that are no available on the customers request. but you got one thing right though(about the writing down) but just dont repeat your point you have been posting it too many times in this thread.