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  1. #71

    para nako both parties naay sayop. pero pagread nako sa customer's side bati pagkahandle sa management sa ilang mga customers. maybe verbal ilang pagsabot. sabot is a sabot. labas.ana ang management nangilad sa ilang customers. if naay written contract they can file a law suit ana.

  2. #72
    Quote Originally Posted by gotdalife View Post
    i just want to say this.
    the way the management of pier1 deals with their business seems like how you deal with a small business nga naa sa carbon naka-pwesto. it definitely doesn't seem like how a high-end restaurant should be run.
    sa carbon na lang ko magparty para mura sad ug naa sa pier 1.

    sakto?

  3. #73
    Quote Originally Posted by Nutley View Post
    here you go,im pure cebuano and thanks for quoting my friend...

    You're welcome, btw, ako na notice ani na thread, murag biased ayu ang replies ni Cheaptech. Cuz iya is he never considered that si gotdalife nagproblema sa kaning Pier One.

    Na humiliated lang si gotdalife sa situation and was not satisfied with the service. Instead, si Cheaptech kay sige lang ug pakita na si gotdalife is not using common sense. and dili gyud siya mag mention about the side of gotdalife regarding the service of Pier one..

    Word to people:
    -if gotdalife omitted the part of the payment, Pier One is still at fault here sa poor service.
    -I would rather if the people focused on the importance of the service rather on the payment because the payment is just ONE factor.
    -and please. when discussing these matters, no humiliation of users please. Meaning no name calling, and such.
    -it was a mistake of gotdalife to use the word Boycott, but we can understand that gotdalife was really angered by the situation.

  4. #74
    asa naman ni padung ang thread about pier 1 or sa lalis? hahahahahaha.. anyway continue......... bsag asa na topic pyts na.

  5. #75
    Quote Originally Posted by rigormortis View Post
    silly comment
    ang2 kada lakaw nmo mag screenshot2 ka
    imposible sad company xmas function then wala pictures..

  6. #76
    I think, first sad ila dapat himuon is go over the points sa written agreement. Although I admire someone who honors a promise, sadly naa man sad gud tay legal technicalities.

    Point here is the event organizers for gotdalife's company failed to communicate clearly and on paper what they wanted.

    Second, dili satisfied ila company sa service sa Pier One and he/she just wanted to let the world know.

    Third, dagko naman ta and Im sure we weren't all born yesterday, so to each his own na lang bahala na mo mag-igo diha. If you believe it, go ahead. If you don't, go ahead as well.

  7. #77
    I've heard about this story.
    It's true that we all need to put everything in papers for this.
    On the side of the organizers, you guys should not be doing verbal agreements anymore.
    Maybe you already experienced verbal agreements with places/venues before and it turn out well but unlucky you are now they didn't fulfill there promises.

    I heard also that one of the biggies of the place shouted at one or two of the waiters in front of the President and General Manger of that company. Luckily, Japanese people (most of them) just ignore this kind of attitude when they are not on their mother land.

    A friend of mine overheard a conversation between one of the employees and one of the biggies there, the employee asked if they can use the musical instruments, and the latter replied "Do you know how expensive 'Pearl' (a drumset) is?". WOW!

    I knew that the company who held the event there already made a full payment. The contract between them states that 50% MUST be made after signing of the contract, but the company already paid in full for the food and drinks. The dues left is the champagne used for there "Kampai". That's 9K+. That company is already used to paying full what's in the contract and pay later for the remaining dues later (if there is) and YES they have a Word of Honor.

    One thing also, no one is bringing a checkbook that night. It has been agreed upon by the organizers and the management that excess should be paid after the event. Maybe the term 'after' is ambiguous but it's not RIGHT after the event. This is a big company and they have a reputation to protect. They will not just migrate to another continent just because of 9K+. And oh, I heard that they made this payment last month. Basing on that, dli na man siguro malugi ang venue ana. Nagamit pa man gani siguro nila ang bayad para mopalit sa ingridients na ipakaon sa costumers nila starting November until sa event sa Company =).

    One of the definitions of 'EXCLUSIVE' based of Google, "not divided or shared with others". How come naa lain people makasulod sa place na exclusive?

    If you're the one involve in the negotiation for this event, is it you're responsibilty to remember the person you are in contact with? How come one of the biggies of the venue didn't know the person? That biggies called by name the wrong person when that biggies is in the event to "facilitate".

    Also, when the President of that company was delivering his speech, a 'blender' was turned ON in the bar and the sound is very irritating because the bar is just beside the President. Do they know good manners? Why is the 'blender' tuned ON? Ahh, a customer from the not 'EXCLUSIVE' area order something to be blended..

    I am also employed in a company owned and ran by people with the same nationality as that of the one who is poorly served by the venue they used for there event. My sympathy is for them.

    Every Human Resource Department of every company here in Cebu can communicate and make recommendations for things that could benefit each other. I hope it won't come to this. For this not to push through, both sides must talk ASAP.

    I thinks the organizers just trust the management of the venue that they don't even bother to put everything in writings. Maybe next time, everything must be in writing. Everything as in how many times you can use the toilet to how many times you can go IN and OUT of the place. Silly!

    Lastly, when you are at work, imo ba dad-on imong bata sa imo workplace?
    Naa man gud dako-dako sa venue nga nagkugos og bata dayon shouted sa waiter in front of everybody else.

    Happy holidays...

  8. #78
    nah, di nalang jud ko matinga.
    katong pag-adto namo pier one kuyog akong pamilya, adto jud mi tupad sa aircon gipalingkod. among mga sud-an gipangtakloban nalang jud namo ug panaksan para di mabugnaw, kay ang rice usa ka-oras pa usa naabot!!! ang baked scallops nila, mura pa gyud talaba nga gipatungan lang ug cheese. makatilaw pa ka'g tubig sa dagat. kaluoy nalang jud to sa ginoo nga wala nanglain among tiyan.
    tuga2xhon kaayo ning pier one magpadako ug lugar nga kuwang man diay ilang mga tao. WORST SERVICE EVER!

  9. #79
    brad klaroha sa kuno sa inyong organizers kun unsa nakabutang sa contract kun duna man gani , pero ang nakabati ang service wala matuman, ipaklaro kuno sa inyong organizer then isulti diri ngano nahitabo to

  10. #80
    Quote Originally Posted by gotdalife View Post
    Please avoid going to PIER ONE in PARKMALL (I don't know about the IT park branch). The management treats their customers like trash. Read on.

    Our company held its Christmas party at Parkmall just tonight. Absolutely NONE of our expectations were met. Just to enumerate some of the promises they broke:
    1. Promised: Stagecrew (the band) would play free of charge.
    Actual: A bunch of talentless kids played horrible songs.

    2. Promised: We could use the in-house instruments for song numbers.
    Actual: They did not let us use anything, not even the amplifiers. They were afraid we would "break" it, even if we were willing to sign an agreement to be responsible for any damages. (What kind of damage did they expect to happen to an amplifier??!!??)

    3. Promised: Food would be served at each individual table.
    Actual: A buffet table was laid out in the middle of the room. And it didn't last very long. In the end, many of the employees did not enjoy the meal that was expected (nahutdan ug pagkaon and pag-abot sa next round about 30 minutes later, wala na'y gana ang mga tao).

    -----------------------------
    In addition to all this, they THREATENED TO SUE US if we did not pay right then and there for a bottle of champagne that we used. The original agreement was that we would pay for the champagne the day after the party, but apparently, the "written" agreement said we should pay for everything right then and there. (Pasabot, giilad2x ra diay mi nila?) The manager even asked the waiters to stop us from leaving if we didn't pay! (Pasabot, prisohun mi nila didto sa ilang restaurant?)

    In the end, we paid them, then and there, the 9K+ that we owed for the champagne (some employees had to chip in to reach the amount since we were not expecting to pay it then and there and didn't bring enough company funds for the amount). We informed all our colleagues about what just happened and they were all disgusted and agreed to leave. As to what actions the company will take against Pier One, it has not been decided. But we will never forget the horrible experience we had at Pier One.

    I hope you can support this cause. Please avoid going to Pier One, especially for corporate events. We don't intend to force Pier One in Parkmall to close. But we want a change in management, or at the very least, we want them to learn their lesson and start treating their customers with some respect.
    i bet u got into the forum soon after this horrible incident. Thats really the worst party that has ever happend in a restaurant. Mura man na "Punked" inyu situation except its all real - Better SUE them!

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