Pldt - dsl Complaint *What You Gonna Do If There Are Some Instances Like This.*

[killz]

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If i can suggest, the call center girl is right all the way. Im implying to the fact that CALL CENTERS should have LEVEL 2 support. If there are instances that goes out of hand, like in this case, LEVEL 1 support (the girl) should have a ready backup agent to take the call, just in case LEVEL 1 dont know how to handle sensitive calls like this. The guy in the phone is so inconsistent !!! Whats the connection of going to the US and the rebate he is asking ?? I dont think he is going to the US. You spent almost 100,000.00 pesos for tickets and daginuton pa jud ang less than 500.00 sa iya 2 days na walay internet ? Hai nako ! Not justifiable !!!

[vern]

The girl can't do anything for him but he keeps pressing on. He's just being a dick. The only thing he has is he should get credit for those two days, but he really is just being a dick.