Ngenius IT PARK : Horrible Service

[kazki]

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oh well, i hope they'll improve their current service asap or they'll end up like NUtech...another "AVOID at all cost" kind of tech-store.

[infoseeker]

so far in my experienced... NGEnius sa SM ok man never tried other branch

pero sa pcquickbuys--- ok kaau service nila diha... palit ko mboard,ram,proc,ug casing after 3weeks naguba ang ram- aw ilis dayon nila after checking walay daghang istorya

[coolnezz]

in general, customer service in the philippines sucks! compare to first world countries. coming from SF,Cali i know this first hand.

[Chipmunk888]

just been there in Ngenius Sm branch now claiming my 48-port switch /w gig uplink ports. i asked good friend of mine there if she knew this discussion about, and really they read this already. now she seems scared to join a forum already, hehehe. though they felt sad about it nga their branch has no good feedbacks but thats normal in business to grow. its a good basis to improve.

[Poor_Prince23]

di sila dapat mahadlok. If they're doing the job right wala sla dapat i kahadlok. The customers, not just istorya.net is a great barometer on how your business is doing.

[dondie7]

Yah right..Feedback is very important to know how your business is doing..
If you got a negative feedback, that means you have not done a good service.
So why not make ways to improvize your service, rather than making excuses..

[Chipmunk888]

di sila dapat mahadlok. If they're doing the job right wala sla dapat i kahadlok. The customers, not just istorya.net is a great barometer on how your business is doing.

accede.

[Poor_Prince23]

accede = approve?

[Der FüHRER]

accede = approve?

hehe gi research gyud diay nmo bro :mrgreen:

[dmelsie]

if costumer service istoryaan.......... lisod gyud mo satisfy og costumer thats a fact....... naman time mabitin sila sa imong service gud and mo ask for more pa..... and usahay sad if sobra ka ka giving mag abuse napod gusto na magsige maski naa pod ka lain priorities dba.....
pero thats life learn to ride nlang..