PLDT MyDSL DISCUSSIONS

[jasonrey]

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issue: intermittent internet connection, landline has no problem
location: aznar/swu/sambag1 area
when: started around Monday or Tuesday this week

anyone else with the same problem?

[onigz]

received a text regarding ani. aside sa speed boost, naa pay 1 year free iflix subscription, and receiving of rewards points. but the text says, "As a loyal subscriber..." so di ni para sa mga new subscribers?

anyway, i called pldt hotline 171 to confirm. according to the CS (shiela) wala pa daw advice sa ila about the speed boost, etc. so i don't know kung unsa akong expectation ani

unsa diay ni nga plan sa pldt imo bro? and unsa na ka kadugay anah nga plan?

[hombre]

unsa diay ni nga plan sa pldt imo bro? and unsa na ka kadugay anah nga plan?

subscriber since 2011 na nuon mi bro. bag-o ra pud mi nag "mini" upgrade from 1699 to 1899 (~3 mos ago) - need bandwidth upgrade kay daghan na ang ga stream sa balay.

[gensui]

issue: intermittent internet connection, landline has no problem
location: aznar/swu/sambag1 area
when: started around Monday or Tuesday this week

anyone else with the same problem?

I have the same problem, I live in Lapu-Lapu. Ako na bantayan basta mag uwan uwan basin sa sumpay sa cable ang problem. kapait.

[Fr33z3R]

Medyo dugay2 na since nag apply mi sa PLDT, pero ang among villa gi tauran na ug pldt box kada poste, although wla pay mga nakasulod nga fiber cable sa box. Mayta within this month or the next, matauran najud mi.

Murag bag.o pud nga box gigamit nila since black colored.

[BURN_BaD]

Sharing a recent experience of mine. Might be useful to others who encounter this issue.

Yesterday, mag sige ug ka putol ako internet for no apparent reason. Kapila ko mag restart sa ako router, mubalik ang connection pero taod2x mawala na sad. At first, I thought basig ga maintenance sa area. But then the red LOS (loss of service) indicator started blinking sa akong router. My instinct was to go to PLDT AS Fortuna to complain (useless ang 171). But just for the heck of it, basig ma troubleshoot ra ni. So I did.

What I did was akong gibali ang fiber optic patch cable, bale ang end nga nakasaksak sa router akong gi paslak sa terminal (kanang gamay nga 'box' running from the fiber cabinet outside to your house) and ang end nga naas terminal akong gi paslak sa router. Lo and behold, nibalik akong connection. Hasn't been interrupted ever since. It looks like tandugunon ang usa ka tumoy sa cable, from what I figured. I might ask for a replacement from PLDT or palit na lang sa Lazada or Monster Cable sa SM City.

Hopefully makatabang ni sa katong ga LOS sa ilahang router. I'm not saying mao ni ang definite solution, kay disconnections can be due to a number of reasons. Pero this fixed my issue and I'm sharing it for everyone's benefit lang, basin diay pareha ra ta ug issue sa atong connection.

[dab_s_bad]

^^^
Better you ask PLDT for them to redo their cabling bro, just in case...

[BURN_BaD]

^^^
Better you ask PLDT for them to redo their cabling bro, just in case...

Kaila man nako ang contractor nga nitaod sa among linya bai, wala mai problema sa among linya from the main box sa kalsada gawas sa amo. Defective lang gyud ang cable for the router. Gi provide-dan ra ko ug replacement.

[K0n0ha]

Does the Unlimited Fibr has included landline ... ?

[john_24]

Does the Unlimited Fibr has included landline ... ?

Yes it’s included.