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  1. #1

    Default The Unaceptable Agreement - Your Job Offer


    Been working in the industry since 2009, and while I really did my best to do my job efficiently and professionally as possible, it's still not enough for the bosses of bosses. It is so hard to please and assure people, yet alone assuring them for something you're not even have any idea what it is or how.

    The only advantage I have during my years of a call center agent or as a customer service representative (technical support reps is also customer service reps), is by applying human touch. I helped them the way I helped my friends when they need help, however I am not perfect the lack of pay, the limited time I spend for my family, the time that I need for myself is no longer available because I am forced to work my ass off.

    This is one of the biggest influence of why call center agents, sometimes do not do their job the way it should be, this is why there's absent-ism (absentism isn't even a word), late to work is common to all BPO reps.

    For instance, I was once had a hearing with our HR because of my lates, then the HR representative said that there's a person who was awarded during our party because he doesn't have any lates or absents (except for filed leaves) in the entire 2010. HR then goes on and said that if he can do that, I can do it as well. I responded that there might be something wrong with that person or how boring his life outside of work must be, you see, there's only one person awarded for not incurring lates and absences however the rest of us do so, even the HR representative.

    Then the HR says that, the reason why he doesn't have any attendance issues is that he loves his job, nobody forced me to apply, I volunteered to walk in. I then responded, that this is not the case, the reason I am working my ass off is that the community, or the world that we live in force me to work my ass off, and to the point that I disregard my own humanity, or my family for that matter. Think about it, you're required to submit a med-cert to validate that you're really sick when you "called-in". Acquiring med-cert requires you to exert effort to go to a nearest hospital or clinic and have yourself checked, if you can do this, then why not go to work when it's productive. My company then have another policy that if you called-in 2 hours before your shift, you're no longer required to submit a med-cert. This is insane, now you cannot have any illness under 2 hours before your shift? What if my diarrhea struck me on my way to work? What if I shit in my pants? Why would they require med-certs anyway? What if the reason for the absence is not a health-issue? Then it is subject for approval, yes I understand that then there's this "Critical Work Days" where you cannot be absent unless you're rushed to E.R. ABSURD!

    I have a lot of things to say but this is not the appropriate forum/thread.

    Anyway my point is, why not try to create a company where your applicants will create their own contracts, and based on the contracts that they created, the company will decide how much they will compensate for the applicant. I can guarantee that it will minimize some of the issues of employee-employer relations that we are experiencing today.

    -RFQ

    Let me know what you think guys, and I highly encourage you to criticize me to the bone.

  2. #2
    C.I.A. Dorothea's Avatar
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    Cge lang TS, ipagawas lang nang imong gibati dire sa forums. Pag vent lang diha taman sa imong ginhawa. Anyway, your boss was right you know. If you don't like how they run things sa imong current company, you're free to walk out anytime and work somewhere else better suited to your, err, sensibilities. Better yet, why don't you build your own company so you can make your own rules?

  3. #3
    Quote Originally Posted by Dorothea View Post
    Cge lang TS, ipagawas lang nang imong gibati dire sa forums. Pag vent lang diha taman sa imong ginhawa. Anyway, your boss was right you know. If you don't like how they run things sa imong current company, you're free to walk out anytime and work somewhere else better suited to your, err, sensibilities. Better yet, why don't you build your own company so you can make your own rules?
    Number 1, almost all companies have the same rules/policies so that's out of the option. Yes I can walk out anytime, but you see I don't have the liberty to do that especially when where are living in a monetary society (where we revolves around money).

    Number 2, I could start my own company, then again I have problem number 1.

    You know, I get this kind of response all the time. "Why not quit and find another?", the thing is we can never have job that suits us 100%. Working is modern day slavery. But if I'm gonna be a slave to a corporation, at least in my own terms.

  4. #4
    C.I.A. Dorothea's Avatar
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    ^well then TS, usa ra jud akong ika sulti nimo, suck it up!

  5. #5
    Quote Originally Posted by Dorothea View Post
    ^well then TS, usa ra jud akong ika sulti nimo, suck it up!
    I can't just suck it up, because the issues between employer-employee relation can never be improved if the employee is always to be the submissive in general. I don't know if this is the problem of the Filipinos or it really applies to all of us, how can we expect to improve our country, if we don't post questions and criticize policies that are being submitted by congress and signed by our CEO (president)?

  6. #6
    C.I.A. Dorothea's Avatar
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    So, unsa man imong plano TS? Pag welga nalang. Hihihi

  7. #7
    Quote Originally Posted by Dorothea View Post
    So, unsa man imong plano TS? Pag welga nalang. Hihihi
    Dili na kinahanglan mag welga kay naa nay internet. We can start a movement in the Internet, saves time, and money. If you notice, the things are trending in the internet are those for entertainment purposes, but when it comes for improvement, no one bats an eye. Everyone will go like "well, yeah... we can't do anything about it, it's the policy".

    If a person has a power to make a policy, then he also has the power to abolish one for good reason, or better yet, to improve the already established policy. Problem is, companies doesn't like change, especially if the suggestion coming from someone who is not member of their board.
    Last edited by gotnowheels; 01-02-2016 at 11:57 PM.

  8. #8
    C.I.A. Dorothea's Avatar
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    aw ok TS, go lang nang go!

  9. #9
    I was hoping for a criticism.

  10. #10
    not really happening,
    bati namn gani kaayo paminawon ibutang sa companya sa joblisting

    WANTED Tindera
    COLLEGE LEVEL - kapiste ang high school graduate dli pde maninda?
    Female - ang laki dli pde makasales?
    w/ pleasing personality - looya sa mga batig nawng
    ages 18-25 yrs old - oi ang tiguwang wala na juy appeal?

    SEE? dha palang daan butyok jud ning pinas we need to change this shit..

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