Company: Confidential
Industry: BPO/Call Center
Interested applicants:
Kindly send your resumes at:
alvn07@gmail.com
Job Description:
- Provide IT/Desktop support via phone, remote location or in person to end-users regarding system/network issues affecting call center production and computing environment in accordance to established processes.
- Handle and manage the Cebu Site IT Operations [Desktops, Laptops, Thin-Clients, Applications, Systems/Server, Network-Data, PBX-Voice]
- Provide remote assistance to Senior IT Management team based in Manila remotely managing and maintaining the corporate technology infrastructure throughout the enterprise.
- Collaborate with other team, 3rd party technology vendors and service providers.
- Monitors and maintain Data Center and Server/IDF room cleanliness and temperature.
- Monitor the corporate LAN/MAN/WAN with all tools available.
- Update and maintain IT equipment inventory.
- Deploy and install new hardware/software whenever necessary especially during new Site or floor buildup.
QUALIFICATIONS:
- Proficient in Microsoft Windows-based operating systems or applications troubleshooting, installation and administration.
- Background knowledge and experience in Active Directory, Group Policy, DHCP, DNS, Avaya PBX (TDM/VOIP) and Cisco Networking.
- Knowledge or hands on experience in configuring Cisco Routers or Access Switches.
- Good communication skills both verbal and written.
- Proactive, confident, friendly and can deal with different types of people/personalities/ranks across all departments and programs.
- Flexible with shifting schedules.
REQUIREMENTS:
- Preferably male, single, with at least 1yr experience working in a call center or technology environment.
- Bachelor's degree holder in IT or any computer-related course.
- Fresh grads or entry-level applicants can also apply.
JOB HIRING: IT/Systems Engineer 1
Originally Posted by neuroticX
bai, imo ni e pass sa HR or ikaw HR?
Reply With Quote
Posting Permissions
